Guest Services Executive - London, United Kingdom - The Clermont

The Clermont

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Guest Services Executive:

Contract Type - Permanent

39 hours per week
Employment Type Full TimeThe Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role:

Are you the "go to" person for the latest things to do in London? With a passion for creating memorable moments and show casing our great City, you will be part of a small but perfectly formed team helping our guests to get the most from their visit.

Helping with directions, theatre bookings, delivering luggage, booking restaurants or delivering guest amenities - every day is different, and no two guests are the same A key part of the Hotel, you will speak to all departments making sure that we create the very best guest experiences through every part of their stay.

What we look for:

Being proficient in both written and spoken English
As well as the ability to show empathy and initiative, when dealing with our guests

What's in it for you?:

Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Generous recommend a friend scheme
Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Great Recognition program

- many more