Communications and Commercial Support Administrator - Cambridge, United Kingdom - Cambridge University Hospitals

Cambridge University Hospitals

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Main area

Division E
Womens & Childrens Services
Grade
4
Contract
Permanent
Hours
Full time hours per week
Job ref
180E245084
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division E
Town
Cambridge
Salary

- £25,147 - £27,596 per annum pro rata
Salary period

Yearly
Closing
03/03/2024 23:59Job overview

An exciting opportunity to join women's and children's services as a communication and commercial support administrator, working at the heart of our communications within the division.

The role supports the commercial team with projects that involve patient engagement, development of ideas, creating great social media content, working on website information and updates, making videos to use both internally/externally and presentation of data both numerically and visually.

Once face to face events are resumed, there will be work around the planning and organising of events, including any training days.

Supporting the different teams across the division, the role is varied from formatting reports to producing patient information and posters.

Also researching material for social media posts and working with clinical teams to bring social media posts to life and keep the patient at the heart of what we do.

We are a friendly team who work collaboratively and there is always opportunity to learn and progress.

The division covers a large breadth of medical disciplines so you will have involvement in many different areas and facilitate providing information to our patients in a fun and engaging way.

Working closely with the central communications team and building strong internal and external relationships you will support with divisional priorities whilst maintaining the Cambridge University Hospital brand identity.

Main duties of the job

To work closely with divisional colleagues to manage and create internal and external communications.

To provide professional support to commercial activities across the Division.

To support any internal/external events within the divisionWorking for our organisation

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge.

With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners.

Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 3rd March 2024.

Interviews are due to be held on 14th March 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given.

In some cases, alternative working hours will be considered.

Person specification

Qualifications:

Essential criteria

Educated to GCSE level or equivalent

NVQ level 3 or equivalent Customer Service/ Business Admin /Social Media or equivalent experience

Web experience or training in digital media, web development or similar fieldExperience

Essential criteria

Experience of working in a busy office environment

Experience of prioritising, planning and organising own tasks

Working with guidelines

Experience of customer service or dealing with the public

Data entry experience and documentation

Experience of working on an intranet and/or external websites

Experience in website design and managing social media accounts

Experience of event organisation and managementDesirable criteria

Previous experience of working in the NHS

Experience of dealing with difficult situations and confrontations

Experience of using a web content management systemKnowledge

Essential criteria

Understanding of confidentiality and data protection

Understanding of customer service

Proficient with Microsoft Office products