IT Support Analyst - Royston, United Kingdom - Eclectic Recruitment

Eclectic Recruitment

Verified Company

Royston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A highly respected technology partner of ours in Cambridge are looking for an IT Support Analyst to join the Global Helpdesk on a full time, permanent basis.

Duties will consist of:

Providing 1st line IT and Telephony support to the company

Working within agreed SLA's

Management of helpdesk tickets

Escalating issues when necessary

Requirements:

High standards of telephone communication skills

Excellent verbal and written communication

Passion for IT and problem solving

Driven towards developing knowledge and skills accordingly

If this role looks like the next challenge for you, please contact Sam ASAP or click to apply