Support Officer - Abercynon, United Kingdom - Cwm Taf Morgannwg University Health Board
Description
The post holder will:
Work independently and manage own day to day workload.
Manage and control systems to process timely responses to Data Protection Subject Access Requests including:
coordinating requests issued to others; tracking progress and collation of requests; seeking appropriate approval and advice from the Information Governance Manager where appropriate; drafting final responses to the applicant and ensuring legislative timescales are met.
Provide support and assistance to the Freedom of Information Officer and deputise in their absence to maintain legislative compliance. Co-ordinate and liaise with the Information Governance Team to schedule Information Governance meetings and training events.Produce and present documents e.g. detailed reports, statistical information, minutes of meetings, proformas and templates. Make decisions within own area of authority or refer to the Information Governance Manager or appropriate person/department. Exchange sensitive/confidential information with senior managers, maintaining confidentiality according to Health Board and Statutory requirements.
Use complete discretion in the management of enquiries, queries, and requests.
Exercise independent judgment and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person.
Populate and update the Information Governance Intranet and Internet websites. Populate and maintain the Information Governance Risk Register under the direction of the Information Governance Manager.
Provide administrative support to the Information Governance Champions Group in line with corporate governance requirements to include formal minute taking, agenda setting, follow up actions.
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