Homelessness Assessment Officer - London, United Kingdom - Service Care

Service Care

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title - Homelessness Assessment Officer

Location - London W6 9JT

Contract - Temporary for 3 months

Hours - Full time

Start Date:

ASAP

Pay Rate:
£18 p/h PAYE

Duties would include:

Carry out interviews for housing options with all applicants who are homeless/threatened to be homeless in a personcentred focused manner. This will include carrying out assessments into the applicant's circumstances, verifying documents etc.
Ensuring all performance targets are met or exceeded and if not, liaising with team leaders and managers to take steps to improve performance.
To manage caseloads of applicants through continuous assessments.
Working in partnerships with internal and external partners.
To recommend temporary housing to applicants where all prevention opportunities have been exhausted in line with statutory duties.
Carrying out affordability assessments on applicants, advise on suitability for such accommodation and assist qualifying applicants with access to such accommodation.
Experience of managing a varied caseload, carrying out regular reviews, making recommendations and ensuring changes in circumstances are recorded and acted on to accurately reflect the Council's duties.
Experience of organising work to deadlines and targets, working with initiative and minimum supervision as required. Experience of working effectively under pressure.

Essential Skills:

Commitment to provide excellent service to all customers, clients and residents who will use the service. Offer high standards of customer care at all times and meet corporate standards in the provision of a responsive and customerfocused service.
Able to demonstrate strong communication skills, both in writing and verbally, understanding how messages need to be adapted to reflect the audience or recipient.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.