Receptionist - Park Gate, United Kingdom - Vets4Pets

Vets4Pets

Verified Company

Park Gate, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RECEPTIONIST

Fareham Park Gate
An exciting opportunity is available within our Reception team at Companion Care Vets Fareham Park Gate.

About us:

We are part of a family of Companion Care and Vets4Pets surgeries across the Solent (5 branches in total) and are a busy small animal first opinion practice.

Our team consists of five veterinary surgeons with varying levels of experience.

They are supported by seven registered veterinary nurses, two student veterinary nurses, two veterinary care assistants, seven receptionists, and our practice manager.

Our practice is built to industry leading standards and includes standard and dental digital radiography, ultrasonography, endoscopy, four consulting rooms, individual cat and dog wards, isolation and an onsite operating theatre.

We are looking for a person who:

Has a minimum of 3-years previous Reception and/or customer service experience
Is friendly and has excellent communication and people skills
Is organised, able to multitask, solve problems and work under pressure
Is reliable and enthusiastic
Is computer literate and able to learn computer systems quickly
Is passionate about animals

Duties and Responsibilities include:

Provide excellent customer care
Greet and welcome clients as soon as they arrive at the practice
Process new patients
Answer phone calls, which may involve answering questions and screening and scheduling appointments
Capture data and update patient information accurately on the computer system
Process credit card and cash payments
Assistant with managing debtors, health care plans and insurances
Retrieve prescriptions
Maintain the cleanliness of the waiting room
Bereavement handling offer physical and emotional assistance to clients in sensitive situations
Perform other clerical receptionist duties such as filing, photocopying and faxing

Hours:
Full-time (40 hours per week) or part-time (minimum 20 hours).

Typical working hours will be:
- shifts between 08h00 - 19h30 Monday to Friday