CRM Executive - London, United Kingdom - Blue Legal
Description
A leading global law firm is seeking a CRM Executive to join their London office. The role involves managing CRM systems, developing e-marketing campaigns, and assisting with digital marketing initiatives.You will also contribute to tracking and reporting activities aimed at enhancing overall marketing, business development, and client relations within the firm.
The Responsibilities:
- Working with the CRM Manager to resolve tickets, ensuring effective data management including archiving and cataloguing.
- Work closely with the team to develop targeted lists for key clients, tracking lead generation postevent.
- Develop regular reports from InterAction, providing insights on data quality initiatives, marketing campaigns, and mailings.
- Regularly update and improve content on the firm's website and driving continuous enhancement through largescale digital marketing projects, and campaigns.
- Provide recommendations for social media management based on data insight, collaborating with digital marketing agency to optimise digital marketing activities.
- Support the Senior Events Executive to organise webinars, and provide preevent training and technical support, and manage internal events.
- Minimum of 2 years previous experience working in a CRM role within a legal / professional services firm.
- Process driven and enjoys working with data and reporting with strong attention to detail and problemsolving skills.
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