Respiratory Nursing Secretary, Band 3 - Gloucester, United Kingdom - Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire Hospitals NHS Foundation Trust

Verified Company

Gloucester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Booking follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence (where required)

Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity
Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate
Ensuring that arrangements are made that achieve the Trust targets and are reflected on IT systems in a timely manner
Typing correspondence to patients, GPs, medical staff and any other required addressee, following clinical attendance or other patient contacts as directed by the secretary supervisor
Issuing typed correspondence
Take and transcribe minutes as appropriate
Ensure all filing is done in a timely manner
Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc
Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the Clinical Team/Supervisor.
Support the secretarial team with typing and filing where able
Communicate effectively with patients, carers, relatives and all members of the multidisciplinary team
Maintain and develop high standards of care
Conduct oneself in a professional manner
Work proactively to ensure that every patient attendance meets the patients expectations and needs with timely undertaking of procedure and effective communication with relatives, patients and carers
Taking telephone calls from patients and other callers then using hospital systems to upload the patient details where required
Complete audit on national databases under the supervision of the respiratory nurses See job description for extensive list of role duties.