People / HR Advisor (12 Month Contract) - Oxford, United Kingdom - Ridge Surveyors Limited

Ridge Surveyors Limited

Verified Company

Oxford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:
We're a built environment consultancy, helping our clients transform the quality and sustainability of the built environment.

We are enabled by great people who are inspired and proud of what they do and respected for who they are.

At Ridge our people are the foundation of our success, and our greatest asset. Our people are what separate us, they drive our vision and embody our values. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, flexible, long-term career path. We challenge our people to be the best they can be and help them grow with the right development.

Role and Responsibilities:

This role is a fixed term opportunity, for 12 months from Spring 2024

Covering our Bristol, Oxford, Cheltenham & Cambridge Offices - ideally you will be based near to Oxford**Our People Advisors sit at the heart of our People Advisory team, acting as skilled and trusted advisors and enablers to our managers, and ensuring that every decision and action taken is aligned to our people strategy and enhances the experience our people have working at Ridge.

This is a varied and generalist role, providing day-to-day support on all people related matters across the whole employee lifecycle.

As well as coaching and supporting our managers and advising our people, you'll be responsible for the continuous improvement of our processes as we continue to grow our business and evolve our people policies, producing and interpreting key people data, supporting change and transformation activity and our performance development cycle.

You'll work closely with your People Partner and our People Coordinators, on a full range of initiatives, projects and people related activity.

Working in a fast-paced environment, you will need to be hands-on, able to take ownership and work collaboratively to deliver, as well as being comfortable working with uncertainty and ambiguity.

What you need to do to be effective in this role

Advise, support and coach managers to successfully manage employee relations matters. Ensure cases are managed effectively and constructively, and with sensitivity to the employee experience
As appropriate, manage investigations and support managers with individual cases relating to performance, disciplinary and grievance in a timely manner, with clarity and by taking a constructive approach
Support managers with absence cases, including providing advice and guidance relating to wellbeing, rehabilitation and occupational health
Provide advice and guidance to managers on policies, procedures, and employment matters, taking time to identify and escalate any opportunities or risks, to ensure continuous improvement
Act as a first line of support for our people, providing advice and guidance relating to all people matters across the employee lifecycle with a focus on providing exceptional customer service
Coach managers on how to facilitate performance development reviews, set goals and measure results and how to have regular and human career conversations
Set a great personal example for our People Coordinators; encourage, coach and enable them to do their best work and help them to grow and develop
Support the delivery of all people activities across the employee life cycle, including key people practices such as workforce planning, reward and recognition (including payroll and salary and bonus review), career progression, leavers, employee engagement activity etc.
Act as a skilled end user of our core People software system, ensuring accurate and timely data input
Produce management information reports as required and use data, together with your initiative, and judgement to spot trends and identify continuous improvement opportunities
Support the People team in successfully delivering and embedding ad hoc projects, including change and transformation activity
Work collaboratively with the wider People team, sharing knowledge and supporting others, to provide effective and efficient support to the business
Keep uptodate with new employment and employee related legislation

Experience and Skills Required:
Whilst you will ideally be working towards or have attained your CIPD qualification, the following are the essential skills needed for this role:

A real interest in what we do
Previous experience of providing effective generalist HR advice and guidance within a fastpaced environment
A working knowledge of transactional HR processes and related legislation and an understanding of how they underpin the entire employee lifecycle
Experience of dealing with complex employee relations cases, such as disciplinaries, grievances, appeals, absence management etc.
Coaching and influencing skills with an ability to challenge as required (in a positive way)
A customer service focus, in terms of delivering a highquality people service
Proficiency in using an HRIS system
Perseverance and resilience particularly when it