Warranty Business Analyst - Chichester, United Kingdom - Jonathan Lee Recruitment

Jonathan Lee Recruitment
Jonathan Lee Recruitment
Verified Company
Chichester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:
Warranty Business Analyst (Inside IR35)

Location:
Chichester

Full time: 40 hours weekly

Duration: 12 month rolling contract

Rate:
Up to £26.81ph Ltd/Umb DOE


We require a Warranty Reporting and Systems Specialist to work for one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services.

Our client demonstrates a commitment to innovation, sustainability, and productresponsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility.

Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shapingthe future success of their business.


This exciting role involves working in an OEM Warranty department responsible for Warranty reporting to all levels of Management and Business areas.

In addition, warranty IT development/improvements and external supplier management for our warranty dealeraudit process.

You will be required to analysis data, report trends on dealer performance highlighting areas for process improvements and warranty cost reduction measures as required.

As the Warranty Business Analyst your duties/responsibilities will be:

  • Create and develop all warranty data reporting
  • Promote correct dealer process behaviours and warranty cost reduction through accurate data analysis
  • Manage dealer warranty audit reporting from all supplier partners
  • Analyse and improve current warranty processes
  • Prepare and introduce new processes and procedures
  • Support in the data analysis for warranty supplier reclaim defects
  • Manage future development and planning for warranty IT systems
As the Warranty Reporting and Systems Specialist, you should have the following skills/competencies/experiences:

  • Technical education background allied with business and financial knowledge.
  • Experience in data analysis and in warranty.
  • Knowledge of customers trends, perceptions, needs and expectations.
  • High level of competence using Microsoft Office (primarily Excel/ PowerPoint) SAP, Power BI, and Business Objects.
  • An ability to think clearly and accurately when under pressure.
  • Proven experience of providing feedback to various levels of management and business area.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.
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