Housing Officer - Blackpool, United Kingdom - Serco Inc.

Serco Inc.

Verified Company

Blackpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Housing Officer:

Full Time

12 hours
Hourly

- £12.00

Blackpool

Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills.

We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with hotel accommodation.

Is this the right opportunity for you?
In this role you will ensure that your allocated hotel is safe, habitable, fit for purpose and fully equipped. Ensuring that all Service Users maintain compliance with the conditions of their support provision. You will be the designated point of contact to support the services users with their requirements. As well as liaising with the hotel and other third parties

As a key member of the Housing Officer team, you will be self-motivated and able to use your own initiative to work to tight timescales.

Working Hours

Day shifts and Night shifts (7am to 7pm and 7pm to 7am)
12 hour shifts on a 4 on 4 off basis.

What you'll need to do the role

Good interpersonal skills are required as you will be working with people where English is not their first language, so experience of dealing with people on a face-to-face basis is essential.

This is a role which requires excellent organisational skills due to the variety of accountabilities, which also include the following:

Administering operational cash
Deescalation and managing conflict
Responding to service user request; Complaints, Medical and interpreter requests
Reporting breaches of T&Cs e.g., Antisocial behaviour
Reporting any property faults identified
Working with transportation teams to ensure service users are available for dispersal, relocation, and other transport activities

What's in it for you?

Weekly pay
Access to our employee assistance program
Fantastic career development opportunities
DBS checks free of charge
Access to an enhanced pension
Eligibility for recognition payment

Why Serco Workforce Solutions

Meaningful and vital work
Take pride in doing temporary work that really matters.
Work directly with the public and gain career satisfaction by providing a vital frontline service.
A world of opportunities
With us, you'll have direct access to training, development, support to grow and many more career opportunities.

Great people

Our temporary workers are highly valued members of the SWS team. We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for the public and each other.