Account Manager - Trowbridge, England
Only for registered members Trowbridge, England, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
Account & Customer Relationship Manager – Managed Services. Build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework.
Responsibilities
- Customer relationship management
- Account management
- Service performance and reporting
- Continuous service improvement
- Governance and compliance
Qualifications
- 3 to 5 years in account management, customer success or service delivery roles ideally in IT services
- Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management
Job description
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