Receptionist - Weston-super-Mare, United Kingdom - Summer Lane Care & Nursing Home

Description

Country Court is a family-run company since it began in 1983 with over 36 family-focused Homes throughout the UK and is one of the Top 20 Large Care Group Award Winners by
With Family rooted deep within everything we do, our Values reflect everything we strive to achieve too, from courage, excellence, passion, accountability to recognition, ultimately, we all want to make a difference

As one of the best-regarded care homes in Weston-Super-Mare, Summer Lane provides family-led residential care, individualised dementia care and specialist nursing care in a modern and homely setting.

Our home is light and spacious, designed to make people feel at home with us.

We get to know each resident personally, with tailored care plans designed to foster independence for both our more-able residents and those living with dementia.

For those with greater nursing needs, our specialist on-site team offer highly qualified medical attention to ensure the best quality of life possible in a comfortable and calming environment.

ABOUT THE ROLE

• Our Home Receptionists are key in providing our colleagues with support in a multitude of areas including filing, maintaining personal records for both Staff and Residents, answering the telephone, greeting new visitors to the Home, providing diary management assistance, clerical support and working with our Activities team to help promote the Home in a positive manner.

Our Receptionists also engage with other Country Court Care Colleagues and share our values when communicating with GP's, Social Workers and Pharmacists.

You will need to have acute attention to details, excellent customer service & communication skills, be a real team player, adaptable, have excellent computer skills and knowledge, be positive and have the ability to build relationships easily with people from all walks of life.

ABOUT YOU

• Do you have excellent customer service? Are you compassionate, approachable and have exceptional computer skills? We are looking for someone who is proactive, passionate, and ambitious to support us to create the best personcentred environment for our residents and to connect us to our local community. You will be genuinely valued and empowered as an integral part of our team.

Working in care is deeply challenging, but the rewards far outweigh anything else, and we at Country Court Care strive to make our Homes a Home from Home for our residents and colleagues alike.

YOUR REWARD PACKAGE

• You'll be joining an award winning business and working alongsode a real teamspirited group of people.

You'll also benefit from our generous range of benefits which include:

• 28 days holiday (FTE) (including bank holidays)
• Great pay (plus annual pay reviews)
• Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression)
• Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
• Work Life Balance and the ability in some roles to choose shifts to suit you
• Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
• Paid online learning time
• Refer a friend or resident bonus scheme
• Pension contributions
• Free parking
• Free Uniform
• An excellent range of discounts for restaurants, shops, cinemas, days out and more
• Annual Staff Awards Programme across all our Homes celebrating our great staff
• Opportunity to work in beautifully appointed interior designed homes
• Opportunity to work for an awardwinning Care Home provider
• Subject to Terms and Conditions

PLEASE NOTE:

• All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

COVID SAFETY

• We operate COVID secure homes and have strict procedures in place to ensure the safety of all residents and staff. This includes regular COVID & temperature testing and wearing appropriate PPR, and if requested by management a face mask whilst on shift, unless medically exempt.

INDFOH