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Highway Maintenance Officer - Guildford, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Guildford, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

The starting salary for this role is £29,844 per annum for working 36 hours per week.

About us

The Highways and Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.

Highways are the most valuable asset managed by Surrey County Council with a replacement value of approximately £7.5bn and are critical to the economic growth of the County.

As such, the service manages significant financial, health and safety, and reputational risks.

The service operates in an environment with significant political engagement and has daily contact with MPs, Cabinet Members, Backbench Members and committees.

About the role

As a Highway Maintenance Officer, you will be responding to reported highway issues and understand how highway maintenance impacts both the network and users.

You take a pro-active and flexible approach, seeking to find practical solutions to problems.

Working with a range of contractors, you will help to ensure value for money and a quality service for our residents.

You will communicate with customers and promote the work of Highways and Transport, enhancing the public appreciation of the statutory framework, financial constraints, and engineering standards in which it operates.

You'll work closely with teams across the service to ensure we offer a comprehensive and efficient service.

This position is countywide although you would be designated your own area within the county to manage. However, if and when required, areas may be changed to best suit service need.

Your contracted work base will be the Merrow Complex but there will be
opportunity to work from one of the more local offices as well as remotely to aid with your efficiency in this role.

About you
We are looking for highly motivated individuals who can make a valuable contribution towards maintaining the highway network. You will require strong customer service, communication, organisational and IT skills.

You will have achieved a good standard of Secondary Education or be able to demonstrate an equivalent level of experience in a highway maintenance-based role.

Highway Maintenance Officers are responsible for managing their own workloads and ensuring customer response times are met.

Knowledge of site safety procedures and temporary traffic management practices is essential as the role involves site visits as well as office-based work.

Managing customer expectations is a major part of the role as the wishes of the public frequently far outweigh SCC resources.

It is therefore essential that you are able to maintain a calm and professional demeanour as highway issues often become emotive.

To manage this key area of work we are looking for someone who is confident to work on their own and as part of a larger team.

Practical experience and understanding of a specialist area or supporting service teams and/or providing support to the public
Ability to work on your own initiative, with solution focused, problemsolving skills
Proven written and verbal communication skills with the ability to engage and work in collaboration with others
Comprehensive knowledge of computerised business systems.

Due to the nature of the role, a
full driving licence is essential.

You will be provided with a company van which can only be used for work related duties and must be stored at night at one of our depots.

If required, you will also be sent on a course to gain your NRSWA accreditation.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
The job advert closes at 23:59 on 14/05/2023.

Interviews will take place week commencing 15/05/2023.

Contact Details

Benefits