Airline Account Executive - Ware, United Kingdom - Paragon ID

Description

Job Title:
Airline Account Executive


Location:
Ware Office and Work from Home


Salary:
Competitive


Main Purpose of the Role:

To be a direct interface between the client, internal functions, and suppliers.

As an Account Executive you are part of the Account Management team and are responsible for supporting the successful functioning and growth of the client relationships within the UK Airline Team.

You will need swift and accurate communication coupled with product knowledge and the drive to help the team grow the customer base.

Product training will be part of the training programme.


Key Accountabilities:

• Understand the job role, and how it relates to the customers' requirements while taking personal responsibility for your quality of work.
• Develop and maintain good relationships with a variety of relevant Stakeholders (internal and external)
• Follow processes and procedures for the client accounts.
• Implement decisions that have been agreed.
• Maintain confidentiality with sensitive client information.

Key Deliverables:

• Provide first line support to the Senior Account Manager.
• Demonstrate the ability to adapt to changing circumstances and recognise changing priorities in a fastpaced sales environment.
• Show wiliness to learn new procedures and discuss new ideas.
• Ability to work alone, or as part of the team in a structured and selfmotivated manner.
• Have the confidence to ask for guidance.
• Work with both the UK and German colleagues and share information of interest.

Commercial Awareness:

• Have an awareness of major client and industry developments.

Job Role:

• Input of Enquiries, Quotations and Orders into the IMS System for internal and external orders.
• Check the progress of orders with suppliers to ensure there are no delays.
• Check supplier invoices against orders to ensure they match and add invoices to a Finance spreadsheet once approved.
• Work with the Senior Account Manager on customer stock orders,
• Be aware of the MOQ of stock products and discuss any under the predefined level.
• Track deliveries daily and keep an online file of POD's defined by customer and invoice number.
• Actively contribute to Team meetings.
• Build Customer and Supplier relationships.

There will be a development program in place to allow for full training towards the position of Account Manager.

This is a customer facing role where you will look after your own customers once you have gained full knowledge and understanding of their needs.

You will closely monitor margins and expected team targets.

Work closely and support the Senior Account Manager with monthly and weekly reporting.

Attend customer and supplier visits.

Visit colleagues in Germany on a regular basis to strengthen internal relationships, discuss ideas and gain knowledge of the Production facility.

You will be expected to work independently at times and make your own decisions.


Person Specification:


Qualifications:

• GSCE's 5 and above

Experience:

• Systems knowledge
• Excel and Word

Key Skills:

• Flexibility, as work priorities can change rapidly.
• Excellent organisational skills.
• Ability to prioritise.
• Calm under pressure.
• Presentable, professional, and punctual.
• Drive to progress within the team.
• Positive outlook and attitude
• Confident telephone manner and desire to speak on the phone.

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