Credit Controller - Belfast, United Kingdom - Power NI
Description
Location
Newforge Lane, Belfast
The entrance to Newforge Lane lies off the Malone Road and is well-served by bus Metro Service 8.
Contract Permanent
Working Hours 37 hours Monday to Friday
Bonus Up to 10% of annual salary
Hybrid Working 2 days working from the office and 3 days working from home
Energia Group is a leading energy company with substantial businesses in both RoI and NI, dedicated to playing a key role in decarbonising Ireland's energy system.
Operating through three key business units - Renewables, Flexible Generation, and Customer Solutions (Energia in RoI and Power NI in NI) - we provide advanced energy solutions and technologies through our brands, Energia and Power NI.
At Energia Group, we are dedicated to driving Ireland's renewable energy future while supporting local communities through partnerships and initiatives such as employee volunteering programmes and community benefit funds.
Power NI, as part of Energia Group, is Northern Ireland's most trusted energy supplier, delivering the products, services and value that families, businesses and communities need today - for a greener, more sustainable tomorrow.
We are driving positive change for people living here and for the future of our planet through sustainable, smart, affordable and customer centric products and services.
Proudly led by experts and home to many future leaders, our talented employees are our most valuable assets.We invest in their development through various Learning and Development Programmes to nurture sustainable careers and support our employees' personal development plans.
With our People Strategy, we prioritise a safe and inclusive work environment, supporting employees at every stage of their careers.
We are looking for people with positive energy, who want to make an impact in their roles through a meaningful career with us.
About the role
We have exciting opportunities for skilled specialists to join our award-winning teams.
The role will involve negotiating with customers to offer suitable repayment options, working within a high performing team to provide our customers with the best tailored solution for each individual.
About you
What you'll need:
- Experience of having difficult conversations in a fast paced, target driven, telephonebased environment.
- Strong resilience and adaptability.
- Strong communication skills.
- Strong negotiation skills.
- Proficient in use of Microsoft Outlook, Teams and can manage multichannel communications.
What We Offer
- Starting salary £25,000 with opportunities to progress to £28,500, plus up to a 10% annual bonus. Additional opportunities to progress to £31,000, following development to a Senior Credit Controller.
- Annual Cost of Living Review
- Career Progression and Development
- Almost 100% of our promotions are from within the organisation
- Internal L&D courses, mentoring, external networking and yearround learning
- Enhanced Maternity and Paternity Pay
- Family Friendly Policies
- Health Care
- Sick Pay
- Award Winning Wellbeing Programme
- Wellbeing Fund to be used towards anything that energises you from Gym equipment or membership to Reflexology
- Sports Club
- Social Club
- Laya Virtual Gym Membership
- Free Flu Jab
- Cycle to Work Scheme
- Volunteering days and more
Awards
- Best Corporate Wellbeing Programme
- Customer Experience Award
- Women in STEM
- Best Recruitment Campaign
- Special Award for CSR and Charitable Initiatives
- UK Utilities and Telecom Awards
- Best Storytelling Award
- Spider Awards
- Silver in Social Sustainability, Diversity and Inclusion initiative of the Year
- Greener Possibilities
Job Types:
Full-time, Permanent
Pay:
£25,000.00-£31,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Onsite parking
- Paid volunteer time
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
Hybrid remote in Belfast
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