Customer Service Advisor - Newcastle upon Tyne - EE

    EE
    EE Newcastle upon Tyne

    1 week ago

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    Description

    Customer Service Billing Role

    We are seeking a skilled and enthusiastic individual to join our Mobile Billing Team in North Tyneside.

    This role involves communicating with customers over the phone to resolve Mobile Billing-related queries, providing support and solutions to their issues.

    No prior experience is required; we provide comprehensive training for the right candidate.

    The successful candidate will be able to build strong relationships with customers, work well under pressure, and demonstrate excellent problem-solving skills.

    We offer a range of benefits, including:

    • A competitive salary of £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission.
    • Opportunities for career growth and development.
    • A flexible working environment, including the option to schedule breaks and work from home occasionally.

    We are committed to supporting our employees in achieving their career goals and offer a range of training and development programs to help them succeed.

    If you are a motivated and customer-focused individual who enjoys problem-solving and working in a team environment, we encourage you to apply for this exciting opportunity.

    As a valued member of our team, you will have access to a range of benefits, including online GP services, market-leading paid carer's leave, family leave, and discounts on EE & BT products.

    We are passionate about developing our people and look forward to hearing from you if you are interested in joining our Mobile Billing Team.


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