Customer Assistant - Stevenage
Only for registered members Stevenage, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
Join our team at M&S as a Customer Assistant in our café, where you'll become a champion of our delightful food and drink offerings, offers, and services.
We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
Skills
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Job description
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