Dutch Speaking Customer Service Advisor - London, United Kingdom - Kelly Services

Kelly Services

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Dutch Speaking Customer Service Advisor /
Working from home /
£21450

Hours:
Monday to Friday 7.45am to 4.15pm

Our client is looking to appoint a
Dutch Speaking Customer Service Advisor.

Due to our continued business success, we are looking to strengthen our team of Customer Service Advisors for our leading consumer product company specialisingin Beauty and Grooming, Household care products and Health and Wellbeing.

Key Responsibilities:

You should be prepared to handle these contacts in an empathetic manner whenever necessary and to ensure that the customer is fully satisfied at all times.
Every call will be a different challenge, so you will need to have the ability to effectively control the call, calmly and positively, with active listening, and effective questioning skills, combined with a persuasive style and strong product knowledge,you will provide the firsttime resolution of every call, ensuring a positive customer experience.
To provide such support, we are seeking articulate individuals who are fluent
Dutch Speakers with previous customer service experience
You'll have the opportunity to progress within a range of our teams such as Chat and Social Media. We also offer recognition schemes and discounts on top retail brands which are just a few of the benefits on offer.

Interested? Click on apply

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