Training Coordinator - Sandwich, United Kingdom - Invicta Health CIC

Invicta Health CIC
Invicta Health CIC
Verified Company
Sandwich, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Invicta Health are looking for a Training Coordinator to join the team and help shape the future of Primary Care in Kent and Medway by coordinating and facilitating training programmes for dedicated professionals.

Closing Date: 22nd December 2023


Purpose of Job:


Accountable to the Training & Development Manager, the Training Coordinator is responsible for providing comprehensive, efficient, and timely administration support to the Invicta Heath Learning service, dealing with all aspects of training co-ordination, delegate registration and customer support via the Invicta Health Learning Management System (IHLMS).


Main Responsibilities
**To provide administrative support with course and in house training co-ordination including: - Sourcing appropriate and cost-effective venues.

  • Liaising with trainers to confirm training dates and requirements.
  • Update the IHLMS with details of new courses and workshops.
  • Ensure all workshop joining instructions are issued to delegates, trainers, and venues where appropriate.
  • Update the IHLMS with confirmed attendance post training.
  • Updating and maintaining course booking records
  • Ensure sign ups and cancellations are actioned accordingly.
  • Monitor waiting lists, removing users from the wait list as appropriate and raising concerns to the Training & Development Manager.
  • Collate Feedback and Evaluation forms and ensure information is accurately recorded.
  • Process invoices from trainers, logging and supporting Training & Development Manager with any chasing of invoices as required.
**Undertake maintenance on the Learning Management System, ensuring all course information and links are up to date and amend as required.

**Update and maintain records and databases to include: - Practice lists and organisational frameworks via the IHLMS.

  • Database of venues and amenities.
  • Database of trainers and training requirements.
**Undertake user and account maintenance to include: - Ensure user accounts are up to date and accurate.

  • Ensure GP practice user lists are updated, and the suspension and purge processes are followed as required.
  • Approve new users and support with access.
**Collate training information updates and send out newsletter and social media updates as directed by the Training & Development Manager.

**Send out global messages to users to promote courses.

**Support the Training & Development Manager with any training requests via Invicta Health Learning Plus.

**Assist the Training Team manager with the collation of statistics and data for reporting.

**Support the HCA Training Lead with any required STEP course administration.

**As directed by the Training & Development Manager, attend meetings and take minutes.

**Support the Training & Development Manager with the training of new members of staff on the LMS.


Person Specification

Qualifications

Essential

  • GCSE English and Maths or equivalent
  • Evidence of continuous development

Experience

Essential

  • Experience of organising and coordinating training/events
  • Knowledge of office management systems and procedures
  • Experience of setting up and maintaining effective administrative filling systems
  • Experience of working with Microsoft packages including, word, excel and power point

Desirable

  • Previous experience in updating and managing a learning management system.
  • Knowledge of the health sector and the statutory and mandatory training requirements

Key Skills

Essential

  • Excellent IT skills
  • Proactive approach to problem solving
  • Ability to use a variety of communication methods
  • Works well as part of a team
  • Autonomous plan of own workload
  • Outstanding organisational and time management skills
  • Ability to prioritise daily workload
  • Excellent verbal and written communication skills
  • Outstanding attention to detail

Job Types:
Full-time, Permanent


Salary:
£22,195.31-£23,775.32 per year


Schedule:

  • Monday to Friday

Work Location:
In person
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