Contractor Care - East London, United Kingdom - Osborne Appointments

Tom O´Connor

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Tom O´Connor

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Freelance
Description

Client Care Consultant

Salary:
£28,000 - £30,000


Location:
Moorgate

Hours: 9:00 - 17:30 (Full time)


Benefits:


  • 33 days holiday (Inclusive of Bank Holidays)
  • Company pension scheme
Are you a people pleaser, thriving for customer success?

Do you look for solutions in every walk of life?


Our client strives to deliver the best for their clients through placing contractors into businesses to work through finding solutions to problems.


Our client takes pride on their values:
Are you open and honest with clear communication, think with a can-do attitude? Then this role is for you


Personal Skills:

  • Are you an excellent communicator & have great time management skills?
  • A happy & genuinely nice person who wants to be part of a great team
  • Good sense of humour
  • Interested in continuing personal & professional development

Key Skills:

  • Keen to maintain Core Values
  • Team player with good IT skills


  • Minimum

  • GCSE level & Customer service experience
  • Numerate and accurate with ability to work to deadlines
  • Experience of meeting deadlines whilst delivering a service
Duties & Responsibilities

  • Send company contracts
  • Ensure fully signed Agency contracts are held on file
  • Ensure timesheets are submitted and processed as soon after period end as possible
  • Process payment queries
  • Keep timesheet and fees log updated
  • Chase contract extensions / ensure fully signed contracts are held on file
  • Ensure contractors receive monthly courtesy call

Salary:
£28,000.00-£30,000.00 per year


Schedule:

  • Holidays
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
One location


Reference ID:
OA - 6C

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