Operational Risk Manager- Processing Risk - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Description
Job Description

Citi is currently recruiting for a Vice President (Operational Risk Officer) professional for the Operational Risk Management Processing Risk Design Group with well-rounded knowledge and experience in Operational Risk Management, Lean or Lean Six Sigma methodologiesand ICG asset classes to play a leading role in process and control design optimization and risk mitigation for Processing Risk.


  • Independently assess process and control design, risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices

Includes:

  • Leading projects to identifying waste, painpoints and risks in the process and control environment using Lean tools (including basic Process Mapping, Value Stream Mapping, SIPOC's, Time and Motion studies, Benchmarking, etc.) and presenting findings toSenior Leadership.
  • Organizing and leading Kaizen workshops, guiding the businesses on executing Root Cause Analyses and identifying Action Plans for the elimination of Root Causes to solve various Business and Process issues that achieve project/program objectives.
  • Advising the businesses on target state optimized processes and controls opportunities, identified policy and procedure gaps and implementation options for the future state.
  • Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
  • Issues Management (KPI/KRI/Corrective Action Plans)
  • Resolves transactional level escalations coming from the vendor or internal partners
  • Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
  • Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
  • Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
  • Experience with Citi's ICG businesses will be highly valued.
  • Outstanding communication and influencing skills through all levels of the organization and with internal and external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
Ability to effectively communicate complex topics to a broad audience.

  • Detailed oriented with analytical thinking and strong data analytics capabilities, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
  • An understanding of Citi's businesses, the major strategic issues and the Senior Management landscape would be beneficial.

Education:


  • Bachelor's/University degree, Master's degree preferred
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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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