Trainee Customer Service Advisor - Preston, United Kingdom - Preston City Council
Description
Contact Centre:
Location:
- Town Hall
Salary:
Post Type:
- Full Time
Contract Type: - Permanent
Closing Date:
hours BST on Sunday 06 August 2023
Reference:
- COIT04021-2Following a review of budget and service delivery within the Contact Centre, we are looking to recruit on a permanent basis Trainee Customer Service Advisor.
The Contact Centre team is a high performing one who deliver a range of services both face to face and over the telephone with an emphasis on resolving customer issues first time round.
Duties include:
- To deal with members of the public by telephone, correspondence and face to face as required.
- To provide excellent service by establishing the needs of the customer and taking appropriate steps to meet those needs.
- To promote a positive image of the Council working as part of an integrated team
We are looking for enthusiastic, self-motivated people who can demonstrate an ability to deal directly with the public and work as a member of a team.
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