Night Porter - Abbotskerswell, United Kingdom - Retirement Villages Group

Tom O´Connor

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Tom O´Connor

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Description

As the first point of contact during the night, you will play a crucial role in ensuring the safety, security, and well-being of our residents.

This multifaceted role involves a combination of security, customer service, and emergency response duties.

What will the Night Porter be doing?

  • Working as part of the team to maintain a waking, watchful presence overnight including monitoring CCTV, regular checks of the building and grounds and recording any incidents, damage, or defects
  • To contribute to the management and supervision of Residents in the Village, always ensuring the welfare and safety of residents and staff
  • To ensure all arising situations are dealt with safely and efficiently, providing a safe and secure environment and maintaining expected standards of the Village
  • Have an exceptional understanding of the village emergency procedures for any health and safety, fire or care related emergencies
  • Be fully confident in the Village fire safety policy to be able to carry out a full evacuation if required.
  • To be aware of the Health and Safety at Work Act and to ensure that the standards are maintained and to work to promote a safe and secure environment for residents.
  • Report immediately to the Deputy Manager or General Manager any illness of an infectious nature or accident incurred by resident, colleague, self, or another person.
  • Understand and ensure the implementation of Village's Health and Safety policy and Emergency and Fire procedures.

The successful Night Porter will have:

  • Previous experience in a similar role preferred, but not required.
  • Certification in First Aid, CPR, and AED strongly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed in stressful situations.
  • Strong problemsolving skills and attention to detail.
  • Satisfactory enhanced DBS checks required


In return we offer a number of benefits including, Private Medical Insurance, Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days.


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