Housing Officer - London, United Kingdom - Novax Recruitment Ltd

Novax Recruitment Ltd
Novax Recruitment Ltd
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Housing Officer

Tower Hamlets

Contract

£25 Umbrella P/H
We are currently looking for a Housing Officer for a role in Tower Hamlets. The Housing Officer will be responsible for the
provision of the statutory homeless service at London Borough Council Tower Hamlets.

For the majority of homeless clients, it is the first point of contact for those approaching the Housing Options Service.


Role Requirements:


To conduct housing options interviews with customers focusing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions.


To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation, including home visits.


To provide good quality advice, information and assistance through face-to-face interviews, home visits, co-location, by telephone and by correspondence within a customer care framework, ensuring all deadlines are met and that customers can make informed decisions about their housing options.


To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights.


To confirm eligibility and that there is a reason to believe that an applicant is homeless and in priority need when determining whether accommodation is to be provided, making recommendations as to what would constitute suitable accommodation.

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