Assistant Executive Housekeeper - London, United Kingdom - Strand Palace Hotel

Strand Palace Hotel

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
STR1703

Branch:
Strand Palace Hotel

Location:
Strand, London (Central)

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Hours per week:39

Posted date:29/08/2023

Closing date:12/10/2023

Strand Palace
Part of London Regional Hotels (L+R Hotels) Strand Palace is one of London's largest independent hotels. We have been welcoming guests to the heart of London since 1909.

All 788 guest rooms, lobby, restaurant, and bar are refurbished to a modern and contemporary style inspired by the hotel's popular art deco era in the 1920s.

We welcome guests on business and leisure from all corners of the UK and worldwide.

About L+R Hotels

L+R Hotels is a highly motivated, family-owned global hotel investment and management company, committed to delivering excellent hospitality and creating long-term sustainable value.

The company owns an extensive portfolio, with approximately 21,500 bedrooms across 90 hotels in the UK, Continental Europe, the US, and the Caribbean.

Your Benefits
Working at Strand Palace has its perks.

As part of our team, you'll have access to a range and benefits, including:

Attractive and competitive salary.
Paid Apprenticeships Levels 1 to 5 and training sponsorships.
Up to 33 days of Incremental holiday.
Interestfree season ticket loan.
Free Healthcare Cash plan
Healthshields.
Life Assurance and 5% pension scheme contribution.

- 'Introduce a Friend' scheme - £300 for junior role, £500 for supervisory and above.

Free meals on duty and free dry cleaning and uniform laundering.
Discounts in our restaurants and bars and room rates for you, your friends, and your family.
Long service awards and Recognition Awards.
Life assurance cover 5% Pension scheme.
Employee of the month £250 worth of Experience Days in London.
Complimentary meals on duty.
Cycletowork scheme.
Subsidised external social activities
Theatre Club, Running Club.
Internal social events birthday afternoon tea, staff parties.
Paid volunteering day and fundraising activities.
1⁄2 day off paid on your birthday.
24hour Employee Assistance Programme.

Key Responsibilities

Manage payroll and expenses of the department in line with hotel occupancy.
Manage the daytoday operations of the department in the absence of the Executive Head Housekeeper
Conduct daily spot checks of the rooms and public areas, report any maintenance issues or quality concerns, and ensure they are rectified.
Monitor the flow of rooms throughout the day to ensure sufficient rooms are inspected and ready for checkins, assisting when necessary.
Keep a record of larger repairs needed in rooms and public areas and schedule the works to be done in cooperation with our maintenance team.
Schedule periodic tasks such as e.g., carpet cleaning, and mattress turning in line with company and statutory requirements.
Monitor the performance of our allteam members, give feedback, and keep our agency partners informed for formal further followup if needed
Create room attendant lists through our Knowcross system in the absence of an office coordinator.

What We're Looking For

Strong communication and interpersonal skills.
Ability to excel in a fastpaced and highpressure environment.
Exceptional attention to detail and proficient scheduling capabilities.
Previous housekeeping experience, preferably within the hospitality sector.

What We're About
Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service, and fun dominates our day to day. We describe ourselves as confident, creative, knowledgeable, agile, and personable. If these traits resonate with your personality, then Strand Palace is for you.