Account Manager - Waterbeach, United Kingdom - Ann Pettengell
Description
This is a permanent role, which will be office based, in Waterbeach (free onsite parking available).Your day-to-day duties will include:
- Offer an exceptional level of customer relations and service
- Communicating with existing customers to keep them informed about current offers and company news
- Communicating with customers to encourage sales for the company and to nurture/build relationships
- Answering customer queries promptly and accurately
- Managing customer expectations
- Identifying customer needs to result in effective solutions
- Processing orders and taking payments
- Maintaining and updating customer records on the company database
- Undertaking any other tasks/duties as may be required within a busy office environment
- Assisting field sales
- Assisting in achieving company goals
- Good attention to detail
- Strong organisational skills and ability to prioritise workload
- Excellent communications skills and ability to communicate at all levels
- Ability to develop and maintain good relationships with clients
- Good problem solving skills
- Committed and hardworking with a flexible approach
- A friendly and enthusiastic team player keen to be a part of a growing organisation
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