Head of Pre-sales Solution Architecture - Warrington, United Kingdom - CTS

CTS

Verified Company

Warrington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CTS delivers IT services that transform the user experience and operational success of Law Firms and Barristers' Chambers, both day-to-day and in the longer term.

Unlike most IT companies, we understand the highly regulated nature and distinctive culture of the legal sector and its users.

As a result, CTS is uniquely positioned to provide our clients with a range of high-quality, managed services - including cloud solutions, modern workplace, cybersecurity, and infrastructure management.

We are committed to being a long-term trusted technology advisor, providing exceptional customer service and delivering solutions that meet our clients' needs.

Established in 2008, CTS' specialist focus has enabled us to become the No. 1 MSP to the legal sector in the UK and Ireland.

This experience and expertise allow us to create a tailored solution that will maximise the efficient use of fee earners' time, enhancing productivity and profitability.

Right now we are looking for a Head of Pre-Sales Solution Architecture to join our Technology team.

Role Overview

The head of Pre-Sales Solution Architecture will be responsible for both acting as a hands-on senior architect and leading the solution architecture team.

The team are responsible for engaging with new and existing clients to understand business needs and architecting fit-for-purpose innovative solutions.

The solutions proposed leverage CTS standard services and technology including a well-described solution delivery approach, on exemption, this may involve designing solutions to meet non-standard needs.

Ultimately the output enables CTS delivery, operational and service management teams to deliver great client service.

Role Responsibilities will include:

Management and Leadership

Providing leadership and direction to the team, ensuring that they are aligned with the company's goals and objectives.
Resource management of the team, supporting sales in assessing opportunities as to the viability and on behalf of Pre-Sales ensuring the right people are working on the right requests.
Mentoring and coaching more junior solution architects in all aspects of solution architecting
Building strong relationships with internal stakeholders,to ensure that the team is aligned with the company's product roadmap.

Solution Architecting

Work from concept to deal closure, providing expertise in shaping, designing, proposing and documenting solutions for CTS clients, leveraging CTS standard technologies and services.
Act as an escalation point to support the assessment and designing of solutions adhering to sales gate review processes
Producing compelling solutions that are right for CTS Clients, the right services underpinned with the right technology, at the right price point and with the appropriate risk profile.
Providing technical expertise and guidance to clients during the sales process, proactively transforming and enhancing client vision and outcomes into winning solutions
Articulating business outcomes of proposed solutions and present business cases to Client stakeholders
Leading solution requirements gathering/design workshops, produce transformation plans and detailed change approach ultimately resulting in the production of quality solution proposals / High-Level Solution Design collateral.
Be accountable for solution designs, and provide quality handover of Client Solutions to the Solution Delivery and operational teams while acting as an escalation point when required.

Essential Skills & Experience

The person
You will be a strong influencer, with a wide range of styles, having the ability to build good working relationships with internal, partners and client stakeholders at all levels within an organisation

You will also need:

Strong Leadership skills with the ability to lead people through the solution development process.
Strong communication skills, with the ability to clearly and effectively communicate complex technical information to nontechnical stakeholders.
Strong presentation skills with the ability to create compelling presentations and demonstrations that effectively communicate the value of the proposed solution
Excellent problemsolving experience with the ability to identify and solve problems, both technical and nontechnical is important.
The ability to work independently and manage multiple projects simultaneously is important.
The ability to understand the client's business and how technology can support their goals and objectives

Technical Experience Required.

Proven experience managing technicalbased teams, with proven ability to build, manage and foster a teamoriented environment.
Proven experience successfully operating in a senior Pre-Sales solution architecture position within the ITmanaged services sector.
Strong experience in VMWare private cloud, Microsoft Azure public cloud technologies, Microsoft Technology Stack, Modern Workplace and Citrix.
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