Service Bookings Advisor Part Time or Full Time - Ipswich, United Kingdom - ACS Automotive Recruitment Consultancy

ACS Automotive Recruitment Consultancy

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, a car dealership in the Ipswich area has an exciting opportunity for a Service Bookings Advisor to join and support their Aftersales Department.

The primary role is to take incoming service booking telephone calls as well as making outbound calls to existing customers to get them booked in for their next service, and arranging for courtesy vehicles using a computerised system.

You will need to beable to provide solutions for general service queries which best meet the customers needs. You will provide cost estimates and invoice the customer, collecting payments.

As you would expect you must be able to demonstrate an excellent telephone manner and top class communication skills. You will need an eye for detail and great all round administration and organisational skills.

A background in the automotive industry would be a distinct advantage as would a knowledge of 1Link or Kerridge but you could have experience in other call centre based customer service roles.

Salary is £23,600k basic plus a bonus scheme based on upsell. (Pro rata basic for Part time)

**If you would like to hear more about this role and others in the Motor Trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.