Customer Service Executive - London, United Kingdom - Designers Guild

Designers Guild

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Head Office, London W10

We currently have a fantastic opportunity within our Italian Customer Service department for an experienced Customer Service Executive.

The key responsibilities include:

Ensuring orders are processed accurately within the agreed service levels.
Responding promptly to customer enquiries (price, delivery, stock availability etc)
Liaison with internal departments (Purchasing, Marketing, Warehouse, Credit Control etc)
Communication with external department (couriers etc)
After sales care
Supporting VIP accounts and so forth

The perfect applicant will be able to demonstrate a positive attitude combined with excellent interpersonal skills and a friendly, professional and natural telephone manner.

If you are passionate about creating a great customer experience and going the extra mile, we would love to hear from you.

This role offers hybrid working comprising three days in the office and two days per week remote working once the training period has been completed.