Key Account Coordinator - Leamington Spa, United Kingdom - Apex Recruitment Services

Apex Recruitment Services

Verified Company

Leamington Spa, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Key Account Coordinator required on a
permanent basis in
Leamington Spa, benefitting from a competitive salary.

An exciting opportunity has become available for an experienced
Key Account Coordinator to join an international engineering brand on a
full-time,
permanentbasis.

This company can be found on and around everything that moves. Manufacturing highly engineered components and systems for a wide variety of global markets. Their technological expertise creates a more sustainable future for us all.

The purpose of this role is supporting and managing the customer expectations and will focus on tracking and monitoring the customer orders through the business, from initial customer order to final delivery.

The successful
Key Account Coordinator will be based at their offices in
Leamington Spa,and you will be the main point of contact for customers, communicating with them daily providing proactive communication on all order related issues, order progression and inventory control.

Key Account Coordinator
Duties and Responsibilities:

Dealing with customer enquires and requests in a professional manner
Use problem solving skills and own initiative to respond to queries regarding invoice and delivery problems, credit requests and returns.
Ensure customer requested delivery is achieved and within target
Develop communications and relationships
Accelerate orders to meet the changing demands of customers.
Management of customer order book on a daily basis and reporting
Deal with customer enquiries and requests in a professional manner
Manage customer electronic ordering process
Working with external sales teams
Challenge and drive process improvements
Clear invoice queries to ensure timely payment

Key Account Coordinator
Qualifications, Skills & Experience:

Excellent communication, problem solving, and time management skills are essential to ensure smooth handover between job share partners
Self

- starter with experience in a result and target driven environment

Previous order management experience
Experience in developing relationships
Ability to work on own initiative and proactively take on tasks
Proficient in Microsoft packages, and other internal databases
A full UK driving licence would be required for this position as occasional travel within the UK will be required.

Working Hours:

37.5 hours per week Monday -Friday 08.30am -5.00pm -The company are trialling hybrid working hours, 2 days at home and 3 days in the office.

Job Types:
Full-time, Permanent

Salary:
£11,111.00 per year

Benefits: