Medical Receptionist - Birmingham, United Kingdom - Yardley Wood Health Centre

Yardley Wood Health Centre
Yardley Wood Health Centre
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Providing the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.

To have a thorough knowledge and work in accordance of practice policies and procedures.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Liaise with local hospitals and other agencies as appropriate.


Receive telephone calls and enter onto appointment list as appropriate, ensuring accurate information is recorded to enable clinical team to deal with patient query effectively.

Care-Navigating queries to the correct health professional

Give results of investigations / tests, i.e. blood, urine etc. to patients

Update patients records as required.

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

To Provide support for clinicians to enable the effective day to day running of the practice.

To Ensure building security have thorough knowledge of doors/windows/alarm

To undertake any other tasks allocated by managers.


Job Types:
Part-time, Permanent


Salary:
£10.47-£10.70 per hour

Expected hours: 15 per week


Schedule:

  • Day shift
  • Monday to Friday

Experience:

Medical Receptionist: 1 year (preferred)


Work Location:
In person

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