- Oversee a team of Customer Success Managers managing Public Sector/Life Science accounts, determining fair territory assignments, setting performance goals, and establishing priorities.
- Develop procedures and guidelines for comprehensive territory and account management processes.
- Collaborate with cross-functional teams to enhance the customer experience and improve sales strategies.
- Participate in customer calls, identify goals, evaluate account needs, and design strategies.
- Bachelor's or Master's degree in Business, Marketing, Computer Science, etc.
- Previous experience in customer relationship management, sales, or marketing.
- Fluent English language skills; additional Nordic languages an advantage.
- Knowledge of complex software products, solutions, services, and acquisition cycles.
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2 days ago
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Operations Manager
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Customer Relationship Management Executive - Marlow - SAS
Description
Lead a team of Customer Success Managers to support customers in the Public Sector/Life Sciences across UKI and the Nordics.
Salary: £60,000 - £80,000 per year
About the Job
The Customer Success team is critical to SAS's long-term customer relationships. We're looking for a Manager, Customer Success to join this team and drive value for our customers.
Key Responsibilities
Requirements
Diversity and Inclusion
We celebrate diversity and strive to create an inclusive workplace where everyone can contribute their unique talents and perspectives.
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Customer Relationship Management Executive
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Account Executive
InPaaS Group- Marlow
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Service Delivery Manager-Home Based
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Desk Based Sales Executive
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Diversity Manager
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Category Marketing Manager
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Customer Services Executive
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Strategic Procurement Manager
Full time AbbVie- Marlow
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Senior Director, Supply Chain
Amicus Therapeutics- Marlow
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Desk Based Sales Executive
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Customer Service Adviser
Trinity Resource Solutions- Marlow
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Customer Services Executive
Full time Techtronic Industries - TTI UK- Marlow
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Dell Alliance Manager
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Operations Manager
Permanent CV-Library- Marlow, Buckinghamshire
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Operations Manager
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Sr. Enterprise Success Manager
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Systems Engineer
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