Apprentice Optical Assistant - Birmingham, United Kingdom - Woodspeen Training Limited

Woodspeen Training Limited

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic and unique opportunity for an individual to become an Optical Assistant Apprentice with a fantastic team at a well - established opticians in Birmingham.

You will be supported with a training package that will help you become a fully qualified Optical Assistant where you will gain customer service skills, knowledge in optical support and develop skills and behaviour suitable to work in an optical establishment.

You will be part of the customer/patient journey in the practice from beginning to end, from making their appointment, checking them in upon arrival, the pre-screen (done before the sight test), the frame and lens selection, dispensing the spectacles, and then when they return to collect their order.

All training will be provided for this role.

Duties will include:

Reception work
Telephone & face to face enquiries
Pretesting
Frame selection
Dispensing
Collection
Cash handling
Promoting products, services, offers, and discounts

Desired skills

Excellent customer service
Professional
Excellent communication skills
Empathetic towards patient needs
Friendly
Outgoing
Flexible
Teamwork
Hard worker

Personal qualities

Positive attitude
Team player
Helpful
Motivated
Enthusiastic

Desired qualifications
GCSEs at grades 4 or above (or equivalent) in Maths and English are essential.

Future prospects
Dispensing frames and spectacle lenses, Contact lens, Dispensing course, Optometrist.

Training to be provided
Optical Assistant L3 Standard

Own in house training

This is a full-time role with training delivered remotely to the workplace

Job Types:
Full-time, Apprenticeship

Salary:
From £4.81 per hour

Schedule: