Commercial Product Owner - Heathrow, United Kingdom - British Airways

British Airways

Verified Company

Heathrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a key time to be joining British Airways as we Build a Better BA.

We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain.

Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you're made of the same qualities as us, you could soon be part of the next chapter of our story.

Together as one team, we're connecting Britain with the world and the world to Britain like no one else

This is an exciting opportunity to ensure British Airways has a market leading range of Ancillary Products. Ancillary products sit at the heart of the Commercial Transformation Programme within the current business plan. New technology platforms will transform our ability to offer and merchandise Ancillary Products to drive revenue.

As a Product Owner in the Ancillaries Team you'll manage an existing portfolio of Ancillary partnerships and look for new opportunities.

Collaborating with cross functional teams to optimise the selling and performance across the portfolio to drive customer satisfaction and revenue.

If you thrive in a fast paced and constantly evolving sector and have the experience of delivering proactive, commercially sound solutions, cross channel, then this role could be the next exciting step in your career.

Key Accountabilities:

Work across BA, partners and thirdparties to ensure we have a market leading range of ancillary products. Point of contact and Account Management for partners
Create, develop, and implement Third Party Ancillary Strategy
Optimise performance across all digital touchpoints to increase product conversion
Implement continuous improvement and simplification of current products, to ensure relevance to Customers
Collaborate with cross functional teams to ensure revenue generation and customer satisfaction.
Review, monitor & provide insight into revenue performance, product usage & relevance and quality & integrity
Develop processes for administering and tracking our products.

About you

Experienced in managing supplier relationships and contract negotiation
Able to analyse multiple data sources to spot trends and react appropriately
Strong commerciality
Excellent collaborator with the ability to objectively listen, consider alternatives and encourage challenge
Accomplished communicator both written and verbal
A valued member of a team who builds positive relationships

Our Corporate and Support roles come with big potential to make your mark on our business.

The airline industry changes so fast that we're constantly evolving and finding new ways to impress customers and get ahead of our competitors.

If you're an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you'll have access to our competitive reward and benefits package.

This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing.

You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme.

And of course, you'll be able to enjoy the benefit of staff travel as soon as you join us.

At British Airways we all have a part to play in creating an inclusive place to work.

Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves.

We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities