Building Consultant - England, United Kingdom - Sedgwick

Sedgwick

Verified Company

England, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Forbes Best-in-State Employer

Building Consultant- Are you passionate about delivering an excellent service and want a new challenge?- Do you have great attention to detail?- Would you enjoy being part of a busy, supportive team which can provide great long term career opportunities?- Is flexible work/life balance important to you?

We now have an exciting opportunity for an experienced Subsidence handling individual to join our Subsidence Services Team, within our award-winning Subsidence Services Division.

You will be based at home and working as part of a dedicated team, handling complex and large losses.

Your role will include, but not exclusively, the following activities:

Desk top reviews and one-off reporting
Full 'cradle-to-grave' management of complex subsidence losses
Complaint reviews and dispute resolution service
Second opinions on technical aspects
Client relationship activities and promotion of service.

The role will involve the highest level of expertise in all areas; customer service, building and insurance. You will be handling domestic subsidence claims, to a value of £100k.

You will be part of a wider team of colleagues, supported by a Claims Technician & reporting to the Operations Manager.

Due the nature of the work and team size, you need to be willing to travel on occasion and be flexible in your working hours.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.

Whilst this is a home working role, when you do have occasion to spend time in our offices, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.

It's an ideal environment for working alongside and interacting with fellow colleagues.

You will have:

Appropriate chartered status e.g. MCIOB, MRICS, MICE and/or an insurance qualification Dip CILA/ CII or a willingness to working towards suitable qualifications
Enthusiastic, professional and positive attitude
A detailed knowledge of structural defects affecting buildings
The ability to diagnose the cause of damage to domestic and commercial buildings
An understanding and knowledge of repair techniques to damaged buildings and their drainage, particularly in respect of subsidence damage
The ability to be decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service, and excellent communication and empathy skills
A good working knowledge of IT and most Microsoft packages
The ability to work in a homebased role but closely with a remote team of technical and support staff, as well as manage and plan your own workload whilst delivering professional advice to both claimants and insurers
Occasional travel to visit claimants & our office
A full UK driving license.

What will you get for this role?- Competitive salary depending on skills, experience and qualifications- A company car/car allowance- 25 days annual leave allowance- The opportunity to work flexibly, whether from office and/or home- Healthcare scheme- A self invested personal pension scheme- Bonus scheme- Discounts on various products and services- Employee assistance programme for employee wellbeing- Life assurance- Group income protection- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others.

We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

We're passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. This a home wor