Store Manager - Reading, United Kingdom - Roc Recruitment
Description
Leading Childrenswear & Schoolwear retailer are seeking a Store Manager to ensure a smooth and daily operation of the Reading branch.
Responsible for managing a team providing the highest level of customer service. FASHION BACKGROUND REQUIRESPrimary Responsibilities
- Key Holder
- To accurately record and complete daily time sheets
- To recruit, retain and train the team
- To manage, lead and motivate the team
- To equip each member of the team with relevant product knowledge to ensure that accurate advice and guidance is given to customers
- Responsible for ensuring the branch is staffed efficiently
- To complete banking spreadsheet on a daily basis and report to finance
- To ensure that the branch achieves high standards in all areas including exterior, shop floor and stock areas
- Ensure all transfers are completed smoothly
- Responsible for ensuring all back order spreadsheets are completed accurately and customers are notified accordingly
- Settle all complaints in line with company guidelines
- To ensure the smooth operation of Royal Mail and DPD duties
- Responsible for ensuring stock checks are completed annually
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