Supporter Relations Executive - London, United Kingdom - Great Ormond Street Hospital Children's Charity

Tom O´Connor

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Description
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Are you passionate about delivering an excellent supporter experience? Do you get excited about fundraising and reaching fundraising goals? Have you got a meticulous attention to detail? If so, then this role is for you

About the role


We are looking for someone who is passionate about delivering an excellent supporter experience, has a passion for fundraising and reaching fundraising goals and has meticulous attention to detail, for a permanent opportunity in our Supporter Relations Team.

The focus of this role is to deliver the highest standards of great supporter care to drive fundraising and engagement.


About the Team
The Supporter Data and Relations Team forms part of central function to support all of our Fundraising directorate.

It brings together as a team the Supporter Relations, Fundraising Compliance, Data Marketing and Database services teams, putting at the heart of the business data, customer insight and providing the very best supporter experience.

The team has fantastic experience in supporter care, across individual giving, mass participation and community fundraising.

The team provides excellent stewardship, helping supporters to maximise their fundraising activity and helping to promote where relevant new ways of giving to secure loyalty and extend LTV.


About You


You will be enthusiastic about working with the public to inspire their support and are able to provide an excellent supporter experience for fundraisers and donors alike.


  • Excellent written and oral communication skills to engage a variety of supporters
  • A calm and professional manner
  • Experience of working with databases, with attention to detail and good data management that will drive supporter engagement
  • Excellent collaboration skills who enjoys working with colleagues across fundraising
  • A real passion for working in public fundraising and delivering engaging and inspiring supporter experiences

Please refer to the full job description below for more information

What we offer

  • 30 days annual leave (plus bank holidays), with the option to buy or sell up to 5 days
  • A flexible approach to working arrangements
  • Access to our enhanced pension scheme
  • Life assurance
  • Discounted season ticket loan
  • Access to various health and wellbeing schemes, including the employee assistance programme

Next steps and how to apply
About the Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses.

And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world.

This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential.

Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities.

Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.


Along with being awarded the 'Sunday Times Best Places to Work 2023', we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.

Our commitment to Equality, Diversity and Inclusion

Closing Date: 7th February 2024

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