1st line support jobs in United Kingdom

お客様のITシステムに関する一次・二次サポート業務の運用状況を監視・管理し、お客様とのコミュニケーションおよび関係各所との連携を担当するポジションです。 · 日本語及び英語がビジネスレベル以上であること · MS Officeスキル、および文書データの管理ができること · 優れたカスタマーサービス対応力と電話対応スキル · IT業界への関心があり、学ぶ意欲があること · システムリモートサポート · 一次受付として、サポートの電話およびメール対応 · 定められた手順に従って、問題やサービスリクエストを解決またはエスカレーションする · 二次・三次サポート ...

お客様のITシステムに関する一次・二次サポート業務の運用状況を監視・管理していただくポジションです。日本語と英語の両方で担当していただくことがメインとなりますので、技術知識が足りなくとも、コミュニケーション能力を重視しています。 · 一次受付として、サポートの電話およびメール対応を行う · 定められた手順に従って、問題やサービスリクエストを解決またはエスカレーションする · 問題解決を迅速に行い、可能な限り高い顧客満足度を達成するために、積極的に対応する · 二次・三次サポートや外部の保守業者と連携する · サービスデスクのチケッティングシステムでチケッ ...

Are you enthusiastic about IT and enjoy helping people solve technical challenges? Our client, a forward-thinking and supportive company just outside Ipswich, is looking for a 1st Line Support Engineer to join their team. · You'll be the first port of call for IT queries, deliver ...

1st Line Support in Birmingham · Active Directory · Windows · Office365 · Telephone Manner · ...

We're looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service, resolve incidents efficiently and help drive continuous improvement across an IT environment. · Provide 1st & 2nd line IT support – over the phone, face-to-face ...

My client is a leading firm within the UK within their field and are now looking for an experienced 1st line Support Executive. · ...

This role involves assisting in proactively managing and troubleshooting issues for end customers of MSP partners using analytical skills in a fast-paced environment. · ...

We are seeking a 1st Line Support to provide IT support and timely ticket closures for our in-house teams. The successful candidate will be responsible for providing 1st line support to end users for Microsoft Office Solutions and hardware issues. · ...

VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. · ...

Are you enthusiastic about IT and enjoy helping people solve technical challenges? Our client, a forward-thinking and supportive company just outside Ipswich, is looking for a 1st Line Support Engineer to join their team. · ...

We are looking for a 1st Line IT Support professional to join our Manchester office.We will provide day-to-day IT administration and technical support to the Manchester office and wider global user base. · ...

A 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. · ...

Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team. · being the first point of contact for customers seeking technical assistance over the pho ...

As a first-line IT support professional, your primary responsibility is to assist both internal colleagues and independent contractors with a variety of technical and customer service issues. You will be expected to address a broad range of hardware and software problems, guiding ...

We are seeking an IT 1st Line Support professional to assist internal colleagues and independent contractors with technical and customer service issues. The successful candidate will provide timely and effective assistance through multiple channels, including online chat, phone, ...

This is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology-driven environment, supporting a leading private sector organisation during a transformative migration to Microsoft Azure. · Deliver 1st line IT support both remotely and on- ...

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. · Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailb ...

We are seeking a 1st / 2nd Line IT Support Engineer to join our team. This internal-facing role is critical to ensuring the smooth operation of IT systems across both office and production environments. You will be the first point of contact for IT related issues, resolving day-t ...

My client are a leading Fintech software company for the UK and European finance industry and with nearly 20 years' experience, they have a proven track record of delivering high-quality, reliable, software to the UK and European lending and finance industry. · Answering the help ...

We are looking for a 1st Line IT Support professional to join our Manchester office and help ensure our systems, users and processes run efficiently every day. · ...