1st line technical support jobs in United Kingdom

お客様のITシステムに関する一次・二次サポート業務の運用状況を監視・管理していただくポジションです。日本語と英語の両方で担当していただくことがメインとなりますので、技術知識が足りなくとも、コミュニケーション能力を重視しています。 · 一次受付として、サポートの電話およびメール対応を行う · 定められた手順に従って、問題やサービスリクエストを解決またはエスカレーションする · 問題解決を迅速に行い、可能な限り高い顧客満足度を達成するために、積極的に対応する · 二次・三次サポートや外部の保守業者と連携する · サービスデスクのチケッティングシステムでチケッ ...

お客様のITシステムに関する一次・二次サポート業務の運用状況を監視・管理し、お客様とのコミュニケーションおよび関係各所との連携を担当するポジションです。 · 日本語及び英語がビジネスレベル以上であること · MS Officeスキル、および文書データの管理ができること · 優れたカスタマーサービス対応力と電話対応スキル · IT業界への関心があり、学ぶ意欲があること · システムリモートサポート · 一次受付として、サポートの電話およびメール対応 · 定められた手順に従って、問題やサービスリクエストを解決またはエスカレーションする · 二次・三次サポート ...

Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? Join our team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. · Provide first- ...

1st Line Support Engineer. Tech-savvy individual with strong communication skills, looking to build career in IT support. Provide essential technical assistance to clients while growing expertise in dynamic environment. · Provide first-line technical support, logging and categori ...

A world-leading engineering company like the NCC needs a world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function · Provide 1st line Support to staff, 3rd parties, customers and colleagues including troubleshooti ...

1st Line Technical Support Engineer at NCC in Bristol location – on site role 5 days per week. Salary & Benefits: £28,321 per annum plus 12.5% employer pension, private medical insurance and wider benefits package. · Provide 1st line Support to staff, 3rd parties, customers and c ...

Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? Join our team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. · Provide first- ...

A world-leading engineering company like the NCC needs a world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function. As a 1st Line Support Engineer, you'll join a bustling IT function in a world-class facility prov ...

A world-leading engineering company like the NCC needs a world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function · Provide 1st line Support to staff, 3rd parties, customers and colleagues including troubleshooti ...

The role of 1st IT Engineer is to support both staff and students at Papplewick School. This is a fully on-site role. · To provide a professional 1st line technical advisory, diagnostic and repair support service to all teaching staff and pupils within a busy support desk environ ...

We are looking for an accountable, driven self-starter who has an aptitude for problem solving and passion for customer service. A can-do attitude is a must and enjoyment of technology. Ability to learn on the go with attention to detail. · Provide technical assistance and suppor ...

Accountable, driven self-starter who has an aptitude for problem solving and passion for customer service. A can-do attitude is a must and enjoyment of technology. Ability to learn on the go with attention to detail. · Provide technical assistance and support to customers via pho ...

We are seeking an accountable, driven self-starter who has an aptitude for problem solving and passion for customer service. A can-do attitude is a must and enjoyment of technology. · Analyze faults, provide remote solutions, process service tickets raised by customers. ...

An accountable, driven self-starter who has an aptitude for problem solving and passion for customer service. A can-do attitude is a must and enjoyment of technology. ...

We are seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. · Ensure customer enquiries and incidents are resolved ...

We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. · Ensure customer enquiries and incidents are ...

We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. · Ensure customer enquiries and incidents are ...

We are currently seeking an enthusiastic IT Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. · Ensure customer enquiries and incidents are resol ...

Are you enthusiastic about IT and enjoy helping people solve technical challenges? Our client, a forward-thinking and supportive company just outside Ipswich, is looking for a 1st Line Support Engineer to join their team. · You'll be the first port of call for IT queries, deliver ...

We're looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service, resolve incidents efficiently and help drive continuous improvement across an IT environment. · Provide 1st & 2nd line IT support – over the phone, face-to-face ...