2nd line it service desk engineer jobs in United Kingdom

We're looking for a 2nd Line Service Desk Engineer to join our team, adding to our pool of knowledge and delivering great results for our clients. · Manage all technical cases effectively, ensuring clients are kept up-to-date with progress · Monitor the progress of any matters as ...

Deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. · Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures · ...

Are you a skilled IT professional ready to advance your career? At Bold IT, we're seeking a Second Line Engineer to play a key role in supporting IT systems, networks, and security frameworks. · Handle escalated support requests, troubleshoot complex IT issues, and contribute to ...

We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and manage ...

We are a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and manag ...

We are a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and manag ...

We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. · We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT ...

We are looking for a passionate and knowledgeable individual to join our team in a dynamic second-line support role. · About the Role - Second Line IT Support, Service Desk Engineer · As a 2nd Line Engineer, you will play a key role in resolving complex IT incidents and service r ...

2nd Line Service Desk Engineer located in London. Providing 2nd line technical support to key clients, taking escalations, and resolving issues within agreed SLAs. · Provide 2nd line technical support to key clients · Take escalations and resolve issues within agreed SLAs · Manag ...

The Senior Engineer role is a crucial technical position within the Kerv Transform Operations Department, responsible for providing advanced technical support, troubleshooting complex issues, and ensuring the smooth operation of IT systems and infrastructure. · Resolve complex te ...

The Senior Engineer role is a crucial technical position within the Kerv Transform Operations Department, responsible for providing advanced technical support, troubleshooting complex issues, and ensuring the smooth operation of IT systems and infrastructure. · Advanced Troublesh ...

Are you tired of working for companies that prioritise ticket volume and total logged hours over quality and doing the job right? Do you want to take your career in the direction of the cloud/Microsoft 365? Do you truly care about delivering a good quality of service and product ...

We are an award-winning technology services company. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. · Provide 2nd line technical support to some of our key clients · Take escalations, fu ...

Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team · being the first point of contact for customers seeking technical assistance over the phon ...

We are seeking a proactive and customer-focused 2nd Line Service Desk Support Engineer to join our client based in Bristol. · This role is ideal for someone with strong MSP experience who enjoys troubleshooting complex issues, · improving systems, · and delivering high-quality su ...

We're looking for a 3rd Line Service Desk Engineer to join our team. We understand that not everyone will 100% meet the job advert requirements, however if your current skill-set covers a good majority of these areas as an IT Engineer feel free to apply. · Incident & Request mana ...

We are seeking a proactive and customer-focused 2nd Line Service Desk Support Engineer to join our client based in Bristol. This role is ideal for someone with strong MSP experience who enjoys troubleshooting complex issues, improving systems, and delivering high-quality support ...

We are seeking a proactive and customer-focused 2nd Line Service Desk Support Engineer to join our client based in Bristol. · Provide 2nd line technical support via phone, email, and remote tools to multiple clients in an MSP environment · Troubleshoot issues related to Microsoft ...

Join Air IT as a 1st Line Service Desk Engineer. As the first beacon of support for our clients' IT queries, you'll play a vital role in delivering efficient, effective, and friendly customer service. · Provide stellar customer service to end-users and stakeholders · Act as the p ...

Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. · Diagnose and resolve 2nd line issues ...