Contact centre manager jobs in United Kingdom

We are looking for a number of contact centre agents to join the team and to support and work with the team to deliver exceptional customer service to our parks, and our customers. · Assist with bookings · Provide information on our wide range of activities · Resolve any customer ...

Responsible for the effective management of a UK Contact Centre by coordinating managing and directing operations and to ensure that the unit meets its financial, quality and customer service targets. · ...

We're proud to be supporting an award-winning, industry leader in their search for a Contact Centre Manager to lead their multi-channel operation. · Leading, coaching, and developing advisors with the support of Team Leaders · Monitoring and improving quality standards across all ...

We're proud to be supporting an award-winning, industry leader in their search for a Contact Centre Manager to lead their multi-channel operation. · Known for their outstanding reputation and market-leading customer service, they're looking for a driven and strategic leader to co ...

At Transform, we care more. We're passionate about delivering exceptional customer service and creating a positive experience for every person who contacts us. · Lead, motivate, and develop the Contact Centre team to achieve individual and collective goals. · Monitor and enhance ...

We are looking for an experienced Contact Centre Manager to lead and motivate our team based in Runcorn. · A minimum of 3 year's experience in a contact centre including at least 2 years in management, with a proven track record in coaching, performance management and people deve ...

An amazing opportunity with Swan Family Centres has opened, for a Centre Manager to work in Coventry on a full time contract. This will be within our Children and Family Contact Centre and the community. The Successful Candidate will be joining the dynamic team delivering a cruci ...

We are looking for an experienced B2C sales leader to manage and develop a team of outbound sales agents in financial services. · Lead and inspire a team of outbound sales agents within a fast-paced contact centre. · Maintain exceptional sales performance, compliance and customer ...

Join our team of dedicated call handlers in our Dunfermline based Contact Centre. · Supporting and encouraging call handlers in their role. · Dealing with any immediate requests from our pet emergency clinics. · Motivating and supporting a team of call handlers who are the first ...

Part-Time paid Centre Co-ordinator sought for local charity. Wycombe Child Contact Centre is a small charity providing a supportive, welcoming and safe space where a separated parent can reconnect with children they don't live with following relationship breakdown. · Setting up a ...

We are looking for a sales-focused individual who is analytical and possesses a solid grasp of commercial information associated to our sales operation. · Creating an engaging and supportive environment that encourages all to meet their potential · Supporting recruitment and deve ...

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisatio ...

Managing a team of 15 – 20 agents to support staff in effectively and efficiently achieving their KPIs in line with Contact Centre targets. To achieve this, you will be working and collaborating with our other in-house teams, but not limited to Quality teams, continuous improveme ...

We are looking for a talented and motivated Contact Centre Vendor Manager to support our rapid growth into strategically important new markets. · Work with outsourced service providers · Enhance their customer service platforms · Deliver a digital service model across our Europea ...

We are looking for a sales-focused individual who is analytical and possesses a solid grasp of commercial information associated to our sales operation. You will be a good communicator, able to confidently and clearly convey your strategy to members of the department to ensure yo ...

Join Our Caring Team as a Family Contact Centre Manager – Coventry. We're looking for a compassionate and motivated leader who's passionate about making a difference in the lives of children and families. · Lead and inspire a dedicated team, ensuring our services run smoothly and ...

Managing a team of 15 – 20 agents. The main function of the Contact Centre management team is to support staff in effectively and efficiently achieving their KPIs in line with Contact Centre targets. · Effectively leading and performance managing a team of contact centre agents · ...

We are looking for a talented and motivated Contact Centre Vendor Manager to support our rapid growth into strategically important new markets. · Work with outsourced service providers · Enhance customer service platforms · Deliver a digital service model · Strong Customer Servic ...

We are seeking a Contact Centre Deputy Manager with proven experience in leading contact centre operations, driving performance and supporting a high-functioning team. · ...

Contact Centre Team Manager – Cheltenham. We are looking for a sales-focused individual who is analytical and possesses a solid grasp of commercial information associated to our sales operation. · Creating an engaging and supportive environment that encourages all to meet their p ...