Customer complaints advisor jobs in United Kingdom

We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. · Talking to our customers, communicating via phone and email ...

We're on a mission to deliver exceptional service to small businesses across the UK—and we're looking for a Resolution Excellence Specialist to help us do just that. · Take full ownership of escalated customer complaints from frontline teams and digital channels (email, WhatsApp, ...

We're on a mission to deliver exceptional service to small businesses across the UK—and we're looking for a Resolution Excellence Specialist to help us do just that. · If you're passionate about customer care, thrive in fast-paced environments, and love solving problems, this is ...

Are you passionate about turning customer challenges into positive experiences? Do you thrive on solving problems and restoring customer trust? If so, we'd love to hear from you · You'll play a critical role in owning and resolving customer queries with empathy, urgency, and care ...

Complaints Advisor. You'll join our clients Complaints team, helping customers with insurance and service-related complaints. The focus is on listening, taking ownership, and resolving issues fairly and in line with FCA guidelines. · Handling inbound and outbound calls, working w ...

Complaints Advisor You'll join our clients Complaints team, helping customers with insurance and service-related complaints. The focus is on listening, taking ownership, and resolving issues fairly and in line with FCA guidelines. · Handling inbound and outbound calls, working wi ...

As a Complaints Advisor, you will play a key role in resolving customer concerns, ensuring exceptional customer service and continuous improvement. · Investigate, resolve, and report all customer-related complaints. · Build and maintain strong relationships with customers and int ...

We are looking for a Complaints Adviser to join our team at Monzo. As a Complaints Adviser, you will be the point of contact for customers who feel particularly disappointed in the service we've provided. You will be tasked with turning the situation around while providing crucia ...

Investigate complaints against company policies and procedures and regulatory guidelines. Provide complaint solutions to customers working towards an appropriate resolution and help protect the company brand. · ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. Our UK customers can also save, invest and ...

Investigate complaints against company policies and procedures and regulatory guidelines. Provide complaint solutions to customers working towards an appropriate resolution and help protect the company brand. · ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank acco ...

In this role, you'll be the customer's ambassador – their voice within the company. You'll build strong relationships by being their single point of contact until their complaint is resolved. · Investigating and resolving written customer complaints, while keeping customers fully ...

Are you experienced in investigating customer complaints and passionate about making a real difference? · We have some fantastic opportunities to join our dynamic Customer Experience team on fixed-term contracts, one running until 31 March 2026 and two until October 2026. · Exper ...

Customer Service Advisor role at ECO Providers Ltd, a Market Leading Company specialising in Energy Efficient Home Improvements. The job involves providing exceptional service and support to clients post installation, managing and resolving complaints, and collaborating with the ...