Customer insights jobs in United Kingdom

The Customer Insights Director is a role within the Customer Value team, designed to gather customer insights and work with colleagues in presenting these insights towards customer retention and growth. · Plan – Participate in an engagement roadmap for the top customer accounts a ...

Deliver excellent neighbourhood services, build strong resident relationships, and lead local improvements aligned with SettleParadigm's values. · Deliver and evolve the Customer Voice Strategy in line with Consumer Standards · Lead customer involvement initiatives including stee ...

The Customer Insights Director is a role within the Customer Value team, designed to gather customer insights and work with colleagues in presenting these insights towards customer retention and growth. · Plan – Participate in an engagement roadmap for the top customer accounts a ...

We're working with a well-established, fast-growing business in the insurance and financial services sector to find a talented Customer Insights & Data Planning Manager. This is an exciting opportunity for someone who loves turning complex data into clear, actionable strategies t ...

We are looking for a Customer Insight and Intelligence Lead to join Saga's Insurance business at a pivotal point in our transformation journey. · Aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), an ...

We are looking for a Customer Insight and Intelligence Lead to join Saga's Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them ...

We're hiring a strategic and customer-focused leader to drive our customer experience, insight, and engagement strategy during a major transformation. As Customer Insights & Engagement/Invovement Manager, you'll lead a team of Customer Involvement/Engagement Officers, embedding c ...

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curious or passionate about people? · ...

Deliver excellent neighbourhood services, build strong resident relationships, and lead local improvements aligned with SettleParadigm's values. Working from our High Wycombe Office on a hybrid basis. · At SettleParadigm, we're proud to be the largest housing group in the region, ...

Are you passionate about understanding customers' needs and behaviours? Have you a curious mind with experience in customer research, data analysis, or customer experience design. Do you thrive on turning data into stories and insights into action? · This role focuses on understa ...

This role focuses on understanding customer needs, behaviours, and expectations to improve our products and services, and enhance our customers' overall experience. · Monitor and analyse external market trends, competitor activity, customer feedback and insights to identify emerg ...

We are looking for a motivated and experienced Customer Insight & Quality Analyst to join our Performance & Improvement team. · Every customer voice tells a story - and you'll make sure it's heard. Are you passionate about turning customer feedback into real change?This isn't jus ...

We are looking for a Customer Insight and Intelligence Lead to join Saga's Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them ...

We are looking for a Customer Insight and Intelligence Analyst to join Saga's Insurance business at a pivotal point in our transformation journey. · Collecting, cleaning, and preparing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/c ...

We are looking for a Customer Insight and Intelligence Lead to join Saga's Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them ...

This role is a commercially minded analyst who can turn customer behaviour into actionable marketing intelligence. You'll sit at the heart of the marketing function, bringing clarity and structure to how customer insight informs every decision. · Lead the development and ongoing ...

We are looking for a Customer Insight and Intelligence Analyst to join Saga's Insurance business at a pivotal point in our transformation journey. · Collecting, cleaning, and preparing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/c ...

This role focuses on understanding customer needs, behaviours, and expectations to improve our products and services, and enhance our customers' overall experience. · Monitor and analyse external market trends, competitor activity, customer feedback and insights to identify emerg ...

We are looking for a Customer Insight and Intelligence Analyst to join Saga's Insurance business at a pivotal point in our transformation journey. · At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help ...

Deliver excellent neighbourhood services, build strong resident relationships, and lead local improvements aligned with SettleParadigm's values. Working from our High Wycombe Office on a hybrid basis. · Deliver and evolve the Customer Voice Strategy in line with Consumer Standard ...