Customer outcome tester jobs in United Kingdom

We are looking to recruit an Associate level tester to join our established Customer Outcomes Testing Team. The role will be responsible for completing journey testing to review whether our customers receive good outcomes and identifying areas of opportunity for improvement. · Co ...

Customer Outcome Tester role involves end-to-end outcome testing, producing clear reports, and providing data-led insights to support improved customer, regulatory, and commercial outcomes. · Carry out end-to-end outcome testing across customer interactions and journeys. · Produc ...

We are looking to recruit an Associate level tester to join our established Customer Outcomes Testing Team. The role will be responsible for completing journey testing to review whether our customers receive good outcomes and identifying areas of opportunity for improvement.Compl ...

Konexo Financial Services is building its bench of experienced QA / Outcomes Testers to support multiple upcoming motor finance redress, complaints and regulatory conduct programmes. · Conducting outcomes testing across motor finance, complaints and redress cases · Reviewing case ...

A leading insurance company is seeking a Customer Outcomes Manager to join its Compliance team. This is a key role responsible for ensuring complaints are managed effectively and in line with regulatory obligations and company values. · Develop, maintain, and implement the conduc ...

A leading insurance company is seeking a Customer Outcomes Manager to join its Compliance team. This is a key role responsible for ensuring complaints are managed effectively and in line with regulatory obligations and company values. · Develop, maintain, and implement the conduc ...

We're looking for a Customer Outcomes Manager to lead a specialist team focused on conduct risk, · supporting vulnerable customers, · and continuing to embed the Consumer Duty across the organisation. · ...

+Job summary · This is an exciting opportunity for an engagement with one of our leading Motor Insurance client through a key consumer duty and customer outcomes initiative, · +Support First Line responsibility for Consumer duty and ensure compliance across the business · Liaise ...

The Role: To support the implementation, ongoing development, and continuous improvement of the first-line Consumer Outcomes Framework, ensuring Canopius meets the FCA's Consumer Duty requirements and other relevant global regulatory obligations. · As part of a group function, th ...

Sompo has a unique opportunity for a Customer Outcome Analyst to join our Insurance Operations team. This newly created role will sit within our London and UK Regions COO function. The remit of the Conduct Risk team has three key responsibilities: Conduct / Conduct Risk managemen ...

AXA Partners is seeking a dedicated Customer Outcomes Manager to lead our efforts in delivering fair, transparent, and customer-centric solutions across the UK&I region. · Oversee and continuously develop the customer outcome monitoring framework, ensuring it remains effective an ...

We deliver on this mission by enabling innovators to bring cutting-edge software and AI to the healthcare market safely and quickly. · Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout. · ...

+ Job summary: Customer Outcomes Manager (Insurance – FCA/PRA Consumer Duty) This exciting opportunity will see you working remotely through Deloitte on a 3-month contract starting in January 2026.+ Responsibilities include driving compliance with Consumer Duty requirements overs ...

We are looking for individuals to join our Customer Outcomes (arrears) team, where you will provide effective arrears support to our Customers. Using your listening skills, you will communicate with customers always showing empathy and professionalism, adhering to regulatory stan ...

A unique opportunity for a Customer Outcome Analyst to join our Insurance Operations team. The role will sit within our London and UK Regions COO function, supporting the shaping of the strategy and approach to Conduct, Conduct Risk Management, Consumer Duty, and Complaints Manag ...

+ Lead a specialist team focused on conduct risk, supporting vulnerable customers, and continuing to embed the Consumer Duty across the organisation. · + Ensure our customers consistently receive fair, high-quality outcomes while helping the business stay ahead of regulatory expe ...

· We're looking for a Customer Outcomes Manager to lead a specialist team focused on conduct risk, · vulnerable customers, · and embedding Consumer Duty across our organisation.This role will ensure our customers consistently receive fair outcomes while helping us stay ahead of ...

This exciting opportunity involves working with one of our leading Motor Insurance clients through a key consumer duty and customer outcomes initiative. · We seek an experienced Customer Outcomes Manager to support one of our major motor insurance clients in strengthening their C ...

We are looking for individuals to join our Customer Outcomes (arrears) team, where you will provide effective arrears support to our Customers. · Responsible for the efficient and timely execution of financial support, managing customer accounts, and resolving issues in line with ...

We are looking for individuals to join our Customer Outcomes (arrears) team, where you will provide effective arrears support to our Customers. · Responsible for the efficient and timely execution of financial support, managing customer accounts, and resolving issues in line with ...