Senior helpdesk analyst jobs in United Kingdom

Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. · Own and resolve high priority incidents where outages impact busines ...

As a Senior IT Helpdesk Analyst, you'll be the backbone of our technical support operations. You'll lead triage and ticket allocation, manage major and security incidents, and oversee team workload to ensure smooth service delivery. · Ticket Triage & Allocation · Prioritise and a ...

Your primary role is to support team members across New Zealand and Australia to resolve technology issues and queries. · Acting as a key link between the CLAAS Harvest Centre and Landpower team members and the technology team. · Providing feedback to colleagues on commonly occur ...

Proactive and skilled IT Service Desk professional ready to take on a challenging role within a dynamic industry. · Own and resolve high priority incidents where outages impact business continuity or customer trading. · Perform data restoration as part of disaster recovery proces ...

Deliver high levels of customer service using effective communication skills, support and develop the firms IT systems, and set and manage expectation levels. · Diagnose and resolve technical hardware and software issues · Install, configure, and maintain desktop and networking e ...

Temporary Helpdesk Analyst sought by a company that plays a key role in influencing education policies. The largest of its kind in the UK, the company is driven by its commitment to making education a great industry to work in. · Provide effective frontline technical support and ...

The client is seeking a Helpdesk Analyst to join their IT Operations team. The ideal candidate will bring a solid foundation in IT support, with at least 2+ years experience in a helpdesk or technical support role, and strong exposure to desktop support, Microsoft technologies, a ...

We're looking for a friendly and enthusiastic IT Technical Support Analyst - 1st or 2nd line to join our growing IT helpdesk team as the first point of contact for our clients experiencing IT challenges. · Providing clear, friendly, and effective assistance to clients with IT que ...

Helpdesk Analyst is sought by a prestigious hedge fund to join their IT Operations team providing first-line/second-line support across technologies and systems ensuring seamless day-to-day operation of the firm's IT environment. · The ideal candidate will bring experience in he ...

As a Helpdesk Analyst, your role will be to engage with clients in the provision of aftercare and support, and to do so with the emphasis on excellence for APH as our service level agreements. · ...

We are looking for an IT Helpdesk Analyst with strong 1st and 2nd line technical ability to resolve day to day IT issues for our team of 170+ employees. · Provisioning of new users accounts · Deploying new computers and mobile devices · Deprovisioning user accounts for leavers · ...

As a Helpdesk Analyst, your role will be to engage with clients in the provision of aftercare and support, and to do so with the emphasis on excellence for APH as our service level agreements. · ...

Desktop Support Engineer responsible for supporting Portfolio Managers, Traders and End Users with 1-8 years experience in troubleshooting and providing white glove support. · Supporting Portfolio Managers, Traders and End Users · Providing telephone and user-facing support to th ...

Desktop Support Engineer responsible for supporting Portfolio Managers, Traders and End Users, with experience troubleshooting and providing white glove support. · Supporting Portfolio Managers, Traders and End Users · Providing telephone and user-facing support to the trade floo ...

We are looking for a proactive and motivated Junior Helpdesk Analyst to join our dedicated team. · The role offers an excellent opportunity to work at the intersection of technology and business, · ensuring our teams have the tools, data, and insights they need to perform at thei ...

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant City Centre Head Office? We are currently looking for someone to join our team on a temporary basis for six months to support the coverage of our Helpdesk shifts which include ...

United Oilseeds, one of the UK's leading agricultural co-operatives and experts in break crops for farmers, is looking for a proactive and motivated Junior Helpdesk Analyst to join our team. · Serve as the first point of contact for internal staff seeking technical assistance ove ...

United Oilseeds is looking for a proactive and motivated Junior Helpdesk Analyst to join their team. The role involves providing support and technical assistance across all areas of the company's IT environment. · Provide 1st and 2nd line support to users, taking ownership of pro ...

We are seeking a dynamic Senior Data Governance Analyst to join our forward-thinking team in implementing our Data Strategy Action Plan, improving data quality, and maximizing the value of data and analytics across the organization. · ...

We are looking for a senior helpdesk admin professional to oversee and look after things when the manager is away. · Plan engineer routes. · Liaise with customers. · Write reports. · Help with the team. · Answer calls, log and close calls. · Support engineer and parts despatch te ...