Service desk team leader jobs in United Kingdom

We're looking for a proactive, well-organised, self-motivated individual to lead our Service Desk team. The role requires excellent written and verbal communication skills, as well as technical expertise. The team's key focus is to deliver a world-class IT service to the business ...

This is a full-time, on-site role based in Luton for a Service Desk Team Leader. The individual in this role will manage and lead a team responsible for providing exceptional technical and customer support. · ...

We are seeking an experienced Service Desk Team Leader to lead and develop our growing 1st Line Service Desk team. · Lead, mentor, and support the 1st/2nd Line Service Desk team, ensuring consistent high-quality service delivery. · Oversee the daily operation of the Service Desk, ...

Reporting into the Head of IT Service Delivery, the Service Desk Team Leader will be responsible for leading and supporting the day-to-day operations of the IT Service Desk. · This role is key to ensuring the team delivers outstanding technical support and customer service to col ...

This position is based at Huddersfield Leisure Centre - with travel to other KAL sites as required. · About Us - · Kirklees Active Leisure (KAL) is one of the most progressive Leisure Trusts in the UK and we're very proud of our achievements · We're continually developing ourselv ...

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwi ...

+Leadteamof13analystsin24/7environment+Monitoringandservice deskmetrics+Developingservicedeskproceduresanddocumentation+,+Harrodsluxurydepartmentstorewithtopdesignerbrands, · friendlyinspiringworkenvironmentwithopportunitiesforcareer growth+ ...

We are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham.In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. · Manage a team of 13 analysts operating in ...

Join us at an exciting time as we recruit for several new roles within our ICT team to bring focus and expertise across Service, Change and Technology. As the IT Service Desk Team Leader, you will manage our IT Service Desk function and team of IT Support Officers, delivering an ...

This is your chance to lead a talented 3rd Line support team drive service excellence and grow your own skills in a modern high-energy environment. · Lead daily operations across the Managed Service Desk · Catch & develop 1st–3rd Line engineers · ...

Lead daily operations across the Managed Service Desk Own escalations SLAs XLAs & major incidents Coach & develop 1st–3rd Line engineers Improve processes documentation & service quality Work closely with senior technical teams Cloud Network Security Deputise for the Head of Serv ...

We're looking for a proactive Service Desk Team Leader to lead our IT service desk team in delivering world-class support to our business. · ...

As a Service Desk Team Leader, you will be responsible for ensuring that Service Desk calls are answered by the Service Desk team in accordance with company policy for both response time and telephone manner. · Microsoft operating systems (and server) · Microsoft Office 365 admin ...

We are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. · Monitoring and analysing service desk metrics to identify trends and areas for improvement · Developing and maintaining service desk procedures and documentation · Acting as the p ...

We are seeking an experienced IT Service Desk Team Leader to oversee the day-to-day running of our IT Service Desk. This role involves building, leading, and developing the Service Desk team, ensuring excellent service delivery, and maintaining high levels of customer satisfactio ...

We have an opportunity for a Service Desk Team Leader to join us on a 6 Months Fixed Term basis and manage our fantastic team of Support Analysts. · You will be responsible for leading the day-to-day operations of the IT Service Desk, ensuring the delivery of outstanding technica ...

We are seeking an enthusiastic and self-motivated individual to join our IT Service Desk, committed to delivering an excellent support experience and driving continual service improvement. You will work collaboratively across teams, communicating effectively and showing care in e ...

We are seeking an experienced Service Desk Team Leader to join our IT team at Harrods in Thatcham. In this role, you will lead a team of service desk engineers, ensuring prompt and effective resolution of incidents and service requests. · Monitoring and analysing service desk met ...

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwi ...

We are seeking an experienced IT Service Desk Team Leader to oversee the day-to-day running of our IT Service Desk. · Lead and manage the IT Service Desk team, ensuring consistent delivery of high-quality support across all incidents and requests. · Oversee daily operations inclu ...