Customer Advisor Call Centre - Manchester, United Kingdom - Phillips & Cohen Associates

Phillips & Cohen Associates

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract:
Full time, Permanent

Hours: 37.5 hours per week

Location:
Manchester, UK

Salary:
£23,000 - £26,000 per annum plus non-contractual bonus & and salary increases of £1,000 at 12- and 24-months service

Join us as at Phillips and Cohen Associates (UK) Ltd as a Customer Service Advisor, which we call Estate Care Specialist in our Manchester contact centre.

We work on behalf of over 70 of the UK's largest creditors.

Benefits to you
We offer a range of programmes and benefits to help our people and their families stay healthy and happy, including:

Cycle to Work, Electric Car, Childcare Vouchers, Dental and Health Cash Plan, Company Pension Plan, Life Assurance and Colleague Assistance Program.

We also offer a discounted voucher scheme for over 100 companies, including Tesco's, Halfords, Ernest Jones, Curry's, and Primark.

Holidays

Holidays start at 23 days, plus 8 bank holidays, rising to 24 and 25 after 2 & 5 years' service.

Job Overview

On a day-to-day basis you will be engaging with both our clients and customers to provide a 'Best in Class' service, whilst adhering to our core values of Compassion, Compliance, Commitment & Innovation.

We are looking for 10 people to join us in October 2023, when you will be enrolled onto our 3-week training plan.

We have full time roles available working:

Monday
Thursday (alternating 8am4pm and 12pm8pm) Friday (alternating 8am3.

30pm and 10am5.30pm) Saturday (9am1pm working one in four Saturdays)
Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies.

When you are in the office getting here is easy, with Exchange Quay tram stop 2 minutes' walk away, we provide free on-site parking, bike storage and shower facilities.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine.

If you would like to find out more, you can find this at the Phillips & Cohen website.

COVID-19 considerations: We're following guidance to ensure our workplace is COVID safe.

You may have experience in the following: Call Centre Customer Advisor, Customer Service Representative (Call Centre), Call Centre Support Specialist, Customer Care Advisor (Call Centre), Call Centre Agent, Customer Support Associate (Call Centre), etc.

REF-208201