- As part of the Porter Team the Supervisor works closely with colleagues covering the full range of duties, including the supervision, direction, control and allocation of duties to others in order to ensure the efficient delivery of services to users.
- The post holder will undertake specific duties during his shift in the absence of the Deputy Hotel Services Manager
- Supervise and directs activities, prioritising work requests.
- Monitors stock of Vernaid and Gas Cylinders including VIE Oxygen levels.
- Undertakes the movement of patients and goods as required, including the movement of the deceased to the mortuary.
- Works with the Manager to implement changes in service delivery.
- Liaises with Wards & Departments regarding the movement of patient goods
- Handles complaints from users and takes preliminary action to resolve.
- Liaises with external agencies and suppliers as required
- Cascade Team Brief
- Completes forms and costings for ad hoc work requests.
- Maintains delivery note information for audit requirements.
- Assists in the control and allocation of overtime within set guidelines
- Authorises time sheets
- Assists in the re-ordering of stock, as and when required
- Allocation and security of keys within set guidelines
- Plan rotas and allocates Porters duties, identifying staff shortages and resolving or covering where necessary to ensure minimal disruption to service.
- Maintains information relating to personal files and work requests
- Manages first line sickness absence monitoring and Return to Work Interviews.
- Completes PDR and KSF reviews with staff
- Participates in recruitment and selection.
- Ensures all equipment is maintained in working order and reports faults, direct to manufacturer if necessary
- Attends fire calls, acts as point of contact and directs Fire Brigade.
- Attend relevant Training Courses as directed.
- Educated to GCSE level or equivalent
- Supervisor qualification
- Previous experience as a Porter with an in depth knowledge of Portering protocols in relation to current best practices
- Able to advise on procedures and practices to less experienced members of staff
- Previous experience in a Supervisory role
- Customer Service background
- Efficient handling of complaints, enquiries and the allocation of duties
- Evidence of knowledge of use of portering equipment
- Ability to use and advise on the use of portering equipment
- Previous use on MHE
- Exerienced in use of medical gases
- Previous experience of manual handling duties
- Demonstrates ability to handle complaints, enquiries
- Evidence of allocation of duties to other members of staff
- Evidence of knowledge of use of portering equipment
- High level of knowledge on portering services, equipment, medical gases, their handling and safe usage procedures, tugs and specialist beds and equipment.
- Knowledge of Trust policies and service user departmental procedures inclusive of waste protocols.
- The ability to prioritise, organise and delegate duties efficiently to staff.
- Hospital site familiarity
- Flexibility to provide cover for colleagues annual leave/sickness
- Ability to work unsocial hours
- Ability to respond to service needs
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Contactable out of hours
- Ability to travel independently between all Trust sites
-
Theatre List Co-ordiantor
3 weeks ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomAre you a well organised individual with a extensive working knowledge of orthopaedic procedures. · Wrightington, Wigan and Leigh NHS Trust are looking for a experienced, dynamic individual to join the Theatre Team at our World renowned, accredited orthopaedic hub site at Wrighti ...
-
Volunteer & Training Co-ordiantor
1 week ago
Lancashire Women Accrington, United Kingdom**Key Purpose** · Co-ordinate an effective volunteer offer across Lancashire Women. Providing recruitment, training and ongoing support to ensure Hub/Centre and project requirements for volunteers are met and that the service is enhanced through the volunteering offer. Facilitate ...
-
Admin and Events Co Ordiantor
2 weeks ago
Cheek and Tongue Helmshore, United KingdomWe are looking for an Event Coordinator to help organise and run events throughout the year. We are predominantly a supplier of wedding catering to large wedding venues across the North West however we do have contracts with some Tipi and Marquee companies where by we are require ...
-
Patient Flow/experience Co-ordiantor
3 days ago
Liverpool University Hospitals NHS Foundation Trust Liverpool, United KingdomTo provide a single point of contact on a named ward/wards for patients, families, carers and associated people and co-ordinate/contribute to the safe and timely hospital discharge in partnership with other multi-disciplinary colleagues. Ensure that patient and family/carer have ...
-
Patient Flow/experience Co-ordiantor
2 days ago
Liverpool University Hospitals NHS Foundation Trust Liverpool, United KingdomAn exciting opportunity has arisen to work with The Multidisciplinary team on Ward 4 · We are looking to recruit a Band 3 Patient flow co-ordinator on a full time within our team. · We are looking for an innovative, motivated and enthusiastic professional to join our ever growing ...
-
Waiting List Co-ordinator
2 weeks ago
Warrington and Halton Hospitals NHS Foundation Trust Warrington, United KingdomAn exciting opportunity has arisen for a Band 3 Waiting List · Co-ordinator at 37.5 hours per week. · We are looking for an enthusiastic, dynamic and excellent team player with an interest in Waiting List Management to join our well established team of staff ...
-
Waiting List Co-ordinator
3 weeks ago
Warrington and Halton Hospitals NHS Foundation Trust Warrington, United KingdomAn opportunity has arisen for 2 Waiting list coordinators to join the Cardio-Respiratory Team. We are looking for enthusiastic and organised individuals to become part of our administrative team. By joining our team, you will contribute to the delivery of an outstanding service. ...
-
Waiting List Co-ordinator
3 days ago
Warrington and Halton Teaching Hospitals NHS Foundation Trust Warrington, United KingdomWe have an exciting opportunity to join our Surgical Waiting List team working on the Warrington Hospital site. · The successful applicant will need to have a keen eye for detail and have excellent communication and organisational skills. · The waiting list team's primary role is ...
-
Waiting List Co-ordinator
3 days ago
Warrington and Halton Teaching Hospitals NHSFT Warrington, United KingdomManage Multiple Consultants Waiting Lists of different Surgical Specialties in accordance with Trust Waiting List Policies. Ensuring patients are dated for elective surgery in order of priority using waiting list reports generated by the waiting list team. In conjunction with cur ...
-
Outpatient Waiting List Co-ordinator
2 weeks ago
Manchester University NHS Foundation Trust Manchester, United KingdomCo-ordinate the processing of new patient tertiary referrals/ERS, escalating any potential delays in offering appointments within agreed timeframes to the Directorate Support Manager · Importing images and other test results from other Trusts · Liaising with GP's regarding referr ...
-
Stores and Equipment Co-ordinator
3 weeks ago
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomLiaise with Theatre Co-ordinator/Team Leaders to identify specific equipment and medical devices required prospectively for theatre list. Liaise with SSDU regarding R&D issues. Liaise with loan equipment supplies to ensure availability of loan equipment. Liaise with Theatre Co-or ...
-
Stores and Equipment Co-ordinator
3 weeks ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomThe Theatres Team are looking to recruit a Stores and Equipment Co-Ordinator working 37.5 hours per week. · The post holder will be required to work flexibly as part of a team to ensure that the ordering is completed for all speciality groups within the department. supervise the ...
-
Administration Assistant
1 week ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomProvide administration and assistance with co-ordination of clinics, provide clerical support to the Fertility Team · - Responsible for organising own work-load and monitoring/assisting in the overall smooth running of clinics. Monitoring clinic waiting lists and pathways. · - Un ...
-
Senior Clinical Fellow in Breast and Oncoplastic
3 weeks ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomWrightington, Wigan and Leigh NHS Foundation Trust is committed to designing and providing services that meet the needs of the local population of Wigan and Leigh and surrounding areas. · The Breast Care Services offer a comprehensive service across four hospital sites, the Royal ...
-
Camhs School Link Senior Practitioner
3 weeks ago
Greater Manchester Mental Health NHS Foundation Trust Wigan, United KingdomThe School Link Team are part of Child and Adolescent Mental Health Service (CAMHS) in Wigan. The team work collaboratively with primary and secondary schools to offer advice and support through consultation around any emerging mental health concern to develop a plan of direct or ...
-
Senior Health Care Support Worker
2 weeks ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomWe are currently recruiting for our Bronchoscopy Unit. The Unit is a versatile ever-changing part of the Diagnostic Pathway Service. The Bronchoscopy Unit use does vary depending on the Doctors List. Whatever format Bronchoscopy Unit takes the staff always strive to provide high ...
-
Decontamination Operative
2 weeks ago
Linet UK Limited Wigan, United Kingdom_**Decontamination Operative**_ · **Location: based out of Wigan Depot** · **Department: Rentals Department** · **Role specifics**: · **Working Hours**: 40 hours per week, with a 30-minute unpaid lunchbreak. You will be required to work a shift pattern including weekends and/or 2 ...
-
Transport Co-ordinator Nights
1 week ago
TRG Group Wigan, United Kingdom**Position -**Transport Co-ordinator (Nights) · **Based -**Wigan · **Salary Band -**28K + Bonus · **Hours -**Nights, four on four off · **Role Summary** · Due to business growth, we are currently looking to recruit an experienced Transport Co-ordinator to join our team in a posit ...
-
Tci Officer
1 day ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomWe are looking for a highly motivated individual to join the Admissions booking team at Wrightington Hospital. We are looking to recruit a 37.5hrs permanent post holder. · Please note the vacancy may close earlier if we receive a high volume of applicants · To be operationally re ...
-
Deputy Ward Leader
2 days ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomAn exciting and unique opportunity has arisen to join the Trauma and Orthopaedic nursing team. We are looking for a qualified nurse who wishes to further their career and to join our existing team. · The post is for 36 hours per week on a permanent contract. The successful post h ...
Theatre List Co-ordiantor - Wigan, United Kingdom - Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Description
Choose Well - Choose WWL
Job overview
PORTER SUPERVISOR Royal Albert Edward Infirmary.
Band 3
37.5 hours over 5 days from 7 per week
Providing an efficient day to day service for the movement of patients, Pharmacy, Post and all manner of other items to and from all departments across the Trust. Portering Services provides a 24 hours, 7 day a week service across all trust sites..
Based at RAEI, the successful candidate will have excellent numeracy and communication skills, an excellent attendance record and be flexible in their availability to work cover shifts as necessary. Previous experience working as a Porter is essential as is a high level of knowledge of porters equipment, gas cylinders and their associated safety & procedures, tugs, specialist beds and equipment. Knowledge of Trust policies and procedures, particularly in relation to HR and Waste management is also essential.
Please be aware that the interview process will involve a practical assessment.
For information please contact Sandra Pennant on , or in writing to Hotel Services Manager, RAEI, Wigan Lane, Wigan, WN1 2NN.
Main duties of the job
To supervise the day to day running and organisation of portering duties to ensure the smooth and effective service provision for the transfer of patients, goods, mail, supplies and movements between clinical and non-clinical areas.
Ensure that rotas are completed, Monthly timesheets are entered onto our electronic recording system, training records are completed, back to work interviews are undertaken and participate in Personal Development Reviews,
Assist and support the Deputy Hotel Services Managers across the whole range of duties in the efficient and cost effective operational utilisation and management of Porters/Storekeepers & Waste Porters across all sites.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Key results from the job holder
Planning and Organisational Duties
Communications and Key Working Relationships
Responsibility for Finance
Responsibility for Human Resources
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Person specification
Qualifications
Essential criteria
Desirable criteria
Experience
Essential criteria
Desirable criteria
Skills
Essential criteria
Desirable criteria
Knowledge
Essential criteria
Desirable criteria
Miscellaneous
Essential criteria
