Security Officer - Nottingham, United Kingdom - Nottingham's Homeless Housing
Description
Position:
Security Officer Location:
Nottingham, United Kingdom
About the Organization:
Nottingham Homeless Housing is a haven and refuge for vulnerable and homeless people in Nottingham. Our hostel provides essential support services and accommodation to people facing homelessness. We prioritize creating a secure and nurturing environment that fosters empowerment and rehabilitation.
Job Summary:
We are seeking a dedicated and compassionate Security Officer to join our team at Nottingham's Homeless Housing.
As a Security Officer, you will play a critical role in ensuring the safety and well-being of our residents and staff.
You will be responsible for maintaining a secure and orderly environment while offering empathy and understanding to the diverse needs of the women in our care.
Responsibilities:
Security Monitoring:
Maintain a constant presence at the hostel entrance and monitor all incoming and outgoing individuals to ensure only authorized personnel are granted access.
Crisis Intervention:
Handle potential security and behavioural issues calmly and professionally, using de-escalation techniques and conflict resolution skills to defuse tense situations.
Surveillance:
Utilize security cameras and conduct regular patrols throughout the premises to prevent and detect any potential security breaches or disturbances.
Emergency Response:
Respond promptly to any emergency situations, including medical incidents, fire alarms, or other critical incidents, and initiate appropriate protocols as necessary.
Access Control:
Implement and enforce access control measures to safeguard the confidentiality and safety of residents and staff.
Visitor Management:
Verify the identity and purpose of all visitors before permitting entry, ensuring compliance with hostel policies and procedures.
Collaborate with Staff:
Work closely with the hostel's management team and support staff to address any security concerns and contribute to a safe and inclusive living environment.
Supportive Approach:
Demonstrate empathy, respect, and understanding to the unique challenges faced by homeless women, fostering a caring and supportive atmosphere.
Record-Keeping:
Maintain accurate logs and incident reports, documenting all security
- related activities and incidents during shifts.
Attend Training:
Participate in regular training sessions to enhance your knowledge of security protocols, hostel policies, and relevant laws to effectively perform the job.
Requirements:
Experience:
Prior experience in security, law enforcement, or related fields is preferred but not mandatory.
Empathy and Sensitivity:
Display genuine compassion, empathy, and non-judgmental attitude towards homeless people and their circumstances.
Conflict Resolution:
Proficient in conflict de-escalation techniques and able to handle stressful situations with composure.
Physical Fitness:
Capable of performing regular patrols and able to respond swiftly during emergencies.
Communication Skills:
Excellent verbal and written communication skills, with the ability to interact effectively with residents, staff, and visitors.
Team Player:
Willingness to collaborate with others and work as part of a cohesive team dedicated to the well-being of the hostel's residents.
Background Check:
Successful completion of a thorough background check, including criminal history and employment verification.
We are committed to creating a diverse and inclusive workforce, and individuals from all backgrounds are encouraged to apply.
Job Types:
Full-time, Part-time, Permanent
Salary:
£10.50-£14.00 per hour
Benefits:
- Flexitime
- Onsite parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Nottingham, Nottinghamshire: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (required)
Language:
- English (required)
Licence/Certification:
- SIA (preferred)
Work Location:
In person
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